Overview:
Do you thrive in a fast-paced environment, love solving problems, and have a can-do attitude? Are you motivated by the challenge of being the best at what you do? If so, Encore Fire Protection might be the perfect place for you. We’re redefining the fire protection industry with a customer-first approach, and we’re looking for driven individuals to join our team.

WHO WE ARE:

Encore Fire Protection is an industry-leading, full-service fire protection company serving the Northeast to the Gulf Coast—from Maine to Louisiana. Our mission is simple: save lives and protect property. We achieve this by providing top-tier fire suppression, sprinkler systems, and alarm solutions—delivered with technical expertise, outstanding service, and clear, honest communication.

• Manage the service schedule for a specific geographic region, coordinating up to 10 technicians.
• Optimize daily productivity (revenue) by scheduling work based on technician skills and route efficiency.
• Hold technicians accountable for time and attendance policies while ensuring adherence to the service schedule.
• Identify opportunities for process improvements and assist with revisions to drive efficiency and enhance customer experience.
• Apply strong customer service skills to handle client interactions and resolve issues effectively.