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Operations Coordinator at Forklift Systems

Indianapolis, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

0.0

Posted On

08 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Data Entry, Organizational Skills, Communication, Multitasking, Problem-Solving, MS Word, MS Excel

Industry

Retail Office Equipment

Description

Description As a vital member of our Lithium Lift team, you will serve as a primary contact for our valued customers, handling rental, parts, & service sales calls, managing shipments and receipts of parts, and overseeing the check-in & out processes for new and rental equipment. Your dedication to ensuring smooth operations and delivering exceptional customer service will be instrumental in our mission to redefine the forklift industry. Responsibilities • Efficiently manage incoming rental, parts, & service sales calls. • Handle shipping & receiving of parts with accuracy. • Check-in & out new and rental equipment. • Coordinate daily operations and ensure customer satisfaction. • Support billing processes and oversee service technician functions. • Communicate with customers for scheduling and address concerns. • Ensure timely completion of tasks and adhere to company standards. Requirements Proficiency in MS Word and Excel. Strong data entry and organizational skills. Excellent written and verbal communication. Minimum of 2 years in service, parts, operations, or related fields. Ability to multitask and adapt to changing priorities. Passion for customer support and proactive problem-solving.

Responsibilities

The Operations Coordinator will manage rental, parts, and service sales calls while overseeing the check-in and check-out processes for equipment. They will also coordinate daily operations to ensure customer satisfaction and support billing processes.