Operations Coordinator at Freelancer Enterprise

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

22 Jun, 26

Salary

80000.0

Posted On

24 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, Problem Solving, Phone Skills, Relationship Building, Collaboration, Organization, Dependability, Proactivity, Team Player, Positive Attitude, Admin Experience, Logistics Experience, Hospitality Experience, Customer Service Experience

Industry

technology;Information and Internet

Description

Join Loadshift – Where Tech Meets Logistics Part of the thirteen-time Webby award-winning Freelancer.com group We’re looking for a friendly, motivated Operations Coordinator to join our Sydney Operations Team. This is a great opportunity for someone early in their career who enjoys working with people, is confident on the phone, and wants to learn and grow in a fast-paced, supportive environment. What You’ll Be Doing Support customers: Help businesses get their transport jobs organised and running Solve problems: Step in when issues arise and help coordinate solutions Use your phone skills: Reach out to clients and carriers as needed to keep jobs on track Build relationships: Become the go-to person for your portfolio of customers Collaborate with the team: Work closely with sales, support, and ops to deliver great outcomes What We’re Looking For You're comfortable speaking on the phone and enjoy helping people You're organised, dependable, and proactive You like solving problems and keeping things on track You’re a team player with a positive, can-do attitude Bonus: Experience in admin, logistics, hospitality, or customer service is a plus Why You'll Love Working Here $80k OTE ($55k base + uncapped commissions) - with strong performers regularly earning well above this Weekly Friday lunches with rotating local cuisine Located at Grosvenor Place - Home of Freelancer HQ, this iconic building and location with harbour views with weekly and complimentary classes, activities, events, promotions, competitions and deals. Fun social events (we once built a turf soccer field in the office!) With a social Run Club that do weekly runs! Fully stocked kitchen, harbour-view bar, and beer taps Weekly company-wide town halls with live Q&A from our CEO Stunning Sydney office in Grosvenor Place Clear growth pathways — many of our leaders started in junior roles Supportive, inclusive team environment Be Part of Something Bigger Loadshift is on a mission to simplify freight for businesses across Australia — and as part of Freelancer.com, we’re helping create jobs and opportunity at a global scale. You’ll be making a real impact from day one.

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Responsibilities

The coordinator will support customers by organizing transport jobs and stepping in to solve issues as they arise. They must utilize phone skills to contact clients and carriers to maintain job progress and build relationships with a portfolio of customers.