Key Responsibilities

• Daily Store Replenishment: Oversee and coordinate daily store replenishment from the central warehouse to guarantee optimal stock availability across all branches.
• Order Processing & Discrepancies: Accurately process manual store orders, ensure timely fulfillment, and collaborate with internal stakeholders to quickly resolve discrepancies.
• Store Query Support: Serve as the main point of contact for store teams on stock availability, replenishment status, and product queries.
• Inter-Branch Transfers (IBTs): Monitor, track, and reconcile stock transfers between branches to maintain inventory alignment across locations.
• Data Integrity & Batch Correction: Perform batch corrections in back-office systems, investigate inventory discrepancies, and maintain accurate stock records.
• Operational Reporting: Prepare and distribute weekly supply chain, inventory, and performance reports to support data-driven decision-making.

What We're Looking For

• Excel Skills: Strong working knowledge of MS Excel, including proficiency in formulas, VLOOKUP, and Pivot Tables (Advanced Excel skills are a strong plus).
• Communication: Exceptional verbal and written communication skills to effectively collaborate with store staff, warehouse teams, and management.
• System Experience: Prior experience with Oracle or similar ERP/inventory management platforms is an advantage.
• Domain Knowledge: 2–4+ years of hands-on experience in supply chain, stock control, or retail operations (pharmaceutical or FMCG background preferred).
• Problem-Solving: Strong investigative mindset for resolving stock discrepancies and maintaining data accuracy.