Job Family:
Administrative Services (Digital)
Travel Required:
None
Clearance Required:
Ability to Obtain Public Trust
What You Will Do:

We are currently searching for a Operations Coordinator. This role will provide services and deliverables through performance of support services. The individual will be responsible for coordinating day-to-day office operations, updating and maintaining NIAID senior executive and other senior leadership calendar(s) and schedule(s), coordinating meeting logistics, managing correspondence, coordinating travel arrangements, procuring requested services and supplies, preparing materials, developing and updating content, coordinating and managing special projects, and performing other administrative tasks such as timekeeping and property management. This is a full-time onsite position supporting the NIH office in Bethesda, MD.

• Use day-to-day observations and analysis of work processes to evaluate program operations; anticipate potential problems; identify existing problems and inefficiency; develop recommended solutions.
• Independently make daily administrative and operational decisions, and ensure senior leadership is informed of all relevant matters.
• Assess the urgency of situations, determine priorities and appropriate actions.
• Research and resolve problems or questions referred to by staff, visitors, and/or external contacts as needed or requested by senior leadership or relevant stakeholders.
• Plan or assist in the planning of special projects involving program issues; work with staff on the management of special crosscutting initiatives and task force groups to accomplish programmatic goals.
• Serve as liaison between NIAID senior executives and division staff; communicate policies, protocols, regulations, guidelines and general information.
• Acts as point of contact with management and administrative, budget and property management staff.
• Schedule, manage and attend office meetings as requested. Manage, monitor, and coordinate calendar(s).
• Coordinate in-person and virtual meeting planning and logistical arrangements, including room, audiovisual reservations, and remote participation. Prepare and transmit agendas and relevant materials; contact and communicate with participants; prepare and distribute meeting minutes.
• Screen, review, prioritize, respond, and/or forward incoming calls, mail and emails. Refer to appropriate staff for action or guidance.

• Use day-to-day observations and analysis of work processes to evaluate program operations; anticipate potential problems; identify existing problems and inefficiency; develop recommended solutions.
• Independently make daily administrative and operational decisions, and ensure senior leadership is informed of all relevant matters.
• Assess the urgency of situations, determine priorities and appropriate actions.
• Research and resolve problems or questions referred to by staff, visitors, and/or external contacts as needed or requested by senior leadership or relevant stakeholders.
• Plan or assist in the planning of special projects involving program issues; work with staff on the management of special crosscutting initiatives and task force groups to accomplish programmatic goals.
• Serve as liaison between NIAID senior executives and division staff; communicate policies, protocols, regulations, guidelines and general information.
• Acts as point of contact with management and administrative, budget and property management staff.
• Schedule, manage and attend office meetings as requested. Manage, monitor, and coordinate calendar(s).
• Coordinate in-person and virtual meeting planning and logistical arrangements, including room, audiovisual reservations, and remote participation. Prepare and transmit agendas and relevant materials; contact and communicate with participants; prepare and distribute meeting minutes.
• Screen, review, prioritize, respond, and/or forward incoming calls, mail and emails. Refer to appropriate staff for action or guidance