OPERATIONS COORDINATOR

Location:Brisbane Airport, QLD, AU, 4009
Flexible Work Arrangement: Onsite
Job Category: Fixed Base Operations (FBO)
Career Level: Technicians / Crew
Requisition Id: 4569

YOUR OPPORTUNITY

Are you looking to build a career — not just find a job? Do you thrive in a fast-paced, high-trust environment where no two days are the same? If you’re passionate about aviation and ready to take the next step, Jet Aviation FBO (Fixed Based Opertations) Brisbane is looking for someone just like you.
As our Operations Coordinator, you’ll become a key part of a tight-knit team supporting private and corporate aircraft from around the world. You’ll be the face of Jet Aviation on the ground — helping us deliver an exceptional experience to aircraft owners, VIP passengers, and flight crews. This is more than just a job — it’s a launching pad into a dynamic and global aviation industry with Jet Avaition.

PRE-EMPLOYMENT REQUIREMENTS

As part of our hiring process, you may be asked to complete:

• Medical & functional capacity assessments (including drug & alcohol testing)
• National Police Check
• Qualification/licence verification
• Right to Work in Australia and other background checks

• Welcome and support incoming private and corporate aircraft – coordinating ground handling, passenger services, and crew needs
• Deliver outstanding customer service to high-value clients, passengers, VIPs, and national/international crew members at every interaction
• Manage logistics like fuel, catering, water/waste services, and ground transportation to ensure timely and quality service is delivered
• Support flight movements by marshalling aircraft, handling baggage, operating ground support equipment
• Manage 3rd party service bookings and staff rosters for optimal service delivery.
• Ensure accurate and timely FBO data entry – using tools like FBO One and CRM to record movements and services
• Work closely with suppliers and internal teams to ensure smooth and efficient operations
• Help improve the operation by sharing ideas and contributing to a safety-first, service-focused culture
• Maintain a clean, safe, and welcoming FBO environment at all times.
• Support regulatory and safety compliance in accordance with WHS&E and airport authority requirements.
• Identify business opportunities across Jet Aviation’s service lines – including MRO, aircraft sales, logistics, and maintenance support.
• Participate in regular professional training and support the training and mentoring of new team members.