OPERATIONS COORDINATOR

$70,000 – $85,000 | On-site Wangara, Perth WA | Permantent Full Time | Done by 4:00pm

Our Operations Coordinator is moving on, and we need one switched-on person to take over the engine room.

WE'RE REST-A-SURED SECURITY

We design, install and maintain alarm systems, intercoms, CCTV, access control and electric fencing for homes and businesses right across WA — including ongoing work with shopping centres and commercial property groups.

If you're the type who keeps a busy schedule straight without being told twice… keep reading. This is the role you've been waiting for.

💰 WHAT'S IN IT FOR YOU

📅 The hours: 7:30am to 4:00pm, Monday to Friday. Done by 4. Beat the traffic and get your afternoon back. No weekends, no nights, no on-call.

💵 Pay: $70,000 – $85,000, based on what you actually bring.

🔑 Real ownership: You report straight to the owner. No layers, no committee, no waiting a week for a decision.

🤝 A proper handover: You won't be thrown in. You'll shadow our current Operations Manager before she leaves, with structured training on the way through.

🧵 Set up to win: Aroflo job management and AI-assisted reporting. You get real tools, not a clipboard and a prayer.

📈 Where it goes: Within 90 days you're running scheduling, stock and client communications on your own.

THE WORK

You're the engine room. From the moment a sale is won to the moment it's invoiced, you're the one keeping it moving.

• Coordinate the daily schedule for the field technicians — track job progress, sort out delays, keep clients informed as it happens
• Set up new jobs in Aroflo the moment a sale closes: stock ordered, technician allocated, nothing sitting
• Review the daily monitoring reports and follow up directly with clients on anything that looks off
• Take service calls and new job enquiries, qualify them and log them
• Manage the suppliers — chase backorders, check pricing, keep jobs on budget
• Run a daily invoicing scan so billing stays current and month-end isn't a scramble
• Support tender preparation and coordinate site access for commercial clients

Your goal: the owner stops chasing jobs and gets back to clients and quoting, because you've got it.

WHAT WE'RE LOOKING FOR

You must have:

• Experience in scheduling, dispatch or operations coordination — trades, field services, or somewhere equally fast-moving
• Confidence with job management software (we use Aroflo) and the appetite to pick up new tools, including AI-assisted reporting
• Clear, professional communication — as comfortable with a commercial client as with a technician in the field
• Calm under pressure, and happy to make a call without needing sign-off for every decision

Bonus points if you:

• Know alarm, CCTV or other security and trade monitoring systems
• Have used Xero or similar accounting software
• Have handled supplier negotiations and stock management before

WHY THIS ROLE IS WORTH HAVING

• You report to the owner. What you say • actually happens.
• A real handover instead of being dropped in the deep end.
• Set hours, no weekends, no nights. Your time outside work is yours.
• Long-standing commercial clients, not a churn of one-off jobs.
• A business small enough that what you do is visible, and it matters.
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