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Operations Coordinator MIP at Meratus Group

Surabaya, East Java, Indonesia -

Full Time

Start Date

Immediate

Expiry Date

06 Jun, 26

Salary

0.0

Posted On

08 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Coordination, Problem-solving, Communication, Order Management, Logistics, Import/Export Processes, Customs Clearance, Freight Arrangement, ERP Systems, Quotation Preparation, Negotiation, Supplier Coordination, After-sales Support

Industry

Logistics;Transportation;Supply Chain and Storage

Description

The Operations Coordinator is responsible for managing the end-to-end operational process from customer inquiry and quotation to supplier coordination, import logistics, delivery, and after-sales support. This role ensures smooth order execution, accurate documentation, and timely coordination with customers, suppliers, logistics partners, and internal teams. Key Responsibilities Manage customer inquiries, prepare quotations, and support commercial negotiations. Coordinate purchase orders with international suppliers and monitor production and shipment schedules. Handle import logistics processes including freight arrangement, customs clearance, and documentation. Coordinate warehouse receiving, delivery scheduling, and product handover to customers. Support invoicing, payment follow-ups, and coordination with finance for accounts receivable and payable. Manage spare parts procurement, warranty claims, and after-sales support activities. Maintain accurate transaction records in ERP systems and support operational and financial reporting. Requirements Bachelors degree in Business, Logistics, Supply Chain, or related field. 2–4 years of experience in operations, logistics, or order management. Familiarity with import/export processes and documentation is preferred. Experience using ERP or accounting systems is an advantage. Strong coordination, problem-solving, and communication skills.

Responsibilities

The Operations Coordinator manages the complete operational process from initial customer inquiry and quotation through to final delivery and after-sales support. This involves coordinating with customers, suppliers, logistics partners, and internal finance teams to ensure smooth order execution and accurate documentation.