Operations Coordinator at NielsenIQ

Mexico City, Ciudad de México, Mexico -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

0.0

Posted On

12 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Quality, Continuous Improvement, KPI Monitoring, SOP Compliance, Operational Planning, Automation Adoption, Incident Escalation, Budget Management, Strategic Initiatives Execution, Team Leadership, Performance Management, Production Adjustment, Operational Requests Handling, Advanced Excel, Creativity, Innovation

Industry

Software Development

Description

Job Description About Job We are looking for an Associate Manager – Input Validation to lead data quality across assigned countries, ensuring First Time Right, On Time Delivery (99%), reduction of Quality Escapes, and adoption of end‑to‑end automation. This role is key to elevating the Data Quality NPS, executing 2026 strategic initiatives, and developing high‑performance teams. You will manage information quality with a strong focus on continuous improvement, defining actions and opportunities that ensure people and processes operate correctly for the training and growth of Quality Executives in assigned countries. You will act as the SPOC for your designated markets and serve as the quality reference point for all processes in each production cycle. Responsibilities Lead the execution of data quality and continuous improvement plans by country/cluster. Monitor and take action on key KPIs: QEM, Quality Escapes, OTD, NPS. Ensure compliance with SOPs, checklists, and pre‑delivery controls. Coordinate operational planning and prioritization of BAU deliverables and projects. Drive the adoption of automation and process standardization. Escalate incidents and bottlenecks to IT / Support / Transformation in a timely manner. Manage budget and contribute to the 2026 objectives. Lead strategic initiatives (AIMs), ensuring on‑time & first‑time‑right execution. Lead and develop the team, promoting continuous feedback, accountability, and engagement. Ensure completion of the performance, development, and STEM culture cycle. Adjust monthly, weekly, and daily production according to operational issues alongside the Project Manager. Address operational requests (input requirements for analysis, verification of procedures, category information, item-specific information). Measure global KPIs. Qualifications About You You are responsible for monitoring and ensuring the execution of quality plans within your assigned production area. You understand what is happening quality‑wise within your operation and can identify key topics, generating recommendations and initiatives to improve quality outcomes. Requirements Completed Bachelor's degree in Business Administration or Industrial Engineering with a quality focus, or a Technical Career. 4+ years of experience as a Senior Operations Analyst. Green Belt Certification (preferred) Advanced English Advanced Excel skills (pivot tables, filters, formulas, shortcuts, macros). Strong creativity and innovation skills oriented toward process improvement. Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies. About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion Career Site Team: Operations

Responsibilities

The role involves leading data quality execution across assigned countries, focusing on achieving high First Time Right rates, on-time delivery, and reducing quality escapes through continuous improvement plans and automation adoption. Responsibilities also include monitoring key KPIs, ensuring SOP compliance, managing operational planning, leading strategic initiatives, and developing the quality team.