Operations Coordinator - P2388-NH2978 at US Pack Services LLC
Raleigh, North Carolina, USA -
Full Time


Start Date

Immediate

Expiry Date

19 Nov, 25

Salary

22.0

Posted On

20 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Overtime, Excel, Outlook, Travel

Industry

Marketing/Advertising/Sales

Description

USPack is a leading logistics provider custom built for the evolving needs of businesses in today’s same-day delivery world. At USPack our focus every day is to help brands and businesses win in the delivery economy. That’s why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers’ businesses. That’s how we stay ahead. That’s how we help our customers win.
Find out more at: www.gouspack.com
At USPack, we know our people set us apart. And that’s why we do everything we can to invest in them and help them grow every day.We don’t put people in jobs, we work with them to develop long-term career paths that are rewarding, challenging, and fulfilling. We’ve built an inclusive culture where everyone has a voice and a sense of belonging. We value input, we demand collaboration, and we recognize performance. We work together, we play together, and we succeed together! Get on the path to a successful career that delivers more!

QUALIFICATIONS - KNOWLEDGE, SKILLS, AND ABILITIES:

  • Basic MS Office Programs (Outlook, Excel, and Word) experience required.
  • Proactive and resourceful. Ability to work effectively in a fast-paced environment.
  • Independent judgment required to plan, prioritize, and organize competing tasks or demands that may be deadline driven.
  • Must maintain valid driver’s license and clean, functional vehicle.
  • Ability to develop and maintain meaningful business relationships with customers.
  • Ability to lift up to 50 pounds on occasion.
  • Ability to work overtime as necessary.

QUALIFICATIONS - EXPERIENCE, EDUCATION, CERTIFICATES, AND LICENSES:

  • College Degree or a High School Diploma with equivalent combination of education and experience.
  • Six Sigma Green Belt Certification preferred.
    Shift Days: Monday, Tuesday, Thursday, Friday, Saturday
    Shift Hours: 8am - 5pm (Available to work extra hours, weekends, and holidays preferred.)
    Pay Rate: from $20 - $22 per hour (Dependent upon experience level.)
    Travel: 10%
    At USPack, our values are at the heart of everything we do, every day. They’re living breathing reminders of who we are, what we do and how we should treat those around us. They guide our actions, our interactions, and our decisions. They are what drive us.

How To Apply:

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Responsibilities
  • Monitor to ensure all routes are covered, IC check-in is complete and communicated to the customer, and that routes run on time.
  • Create route pursuant to customer requirements. Ensure IC that accepted dispatch provides the delivery services, and communicate changes to dispatch department and IC’s as needed.
  • Monitor dispatch board to ensure customer requested delivery times are being met.
  • Communicate any delays and/or problems to the customer and dispatch department.
  • Ensure IC’s are providing services in the vehicle type requested by the customer.
  • Ensure compliance with IC log in process and EC-mobile.
  • Work directly with IC’s to assist with issues they may encounter while under dispatch.
  • Assist in arranging for STAT coverage for customers, as needed.
  • When necessary, will restructure routes as requested by the customer, to ensure on-time execution.
  • Ensure IC’s are providing contracted delivery services in compliance with customer regulations.
  • Assist with contracting of IC’s as needed.
  • Complete daily service reports as required by the customer.
  • Create and process administrative reports and paperwork as directed.
  • Follow up with IC’s to ensure their paperwork is up to date, as needed.
  • Ensure IC’s are providing services in a uniform shirt with visible ID badge, as required by customers for identification and security purposes.
  • Perform other duties as assigned.
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