Operations Coordinator at Qlub

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

0.0

Posted On

27 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Invoice Coordination, Billing Coordination, Invoice Issuance, Invoice Accuracy Validation, Discrepancy Identification, Dispute Resolution, Statement Of Account Reconciliation, Payout Monitoring, Compliance Checks, Excel, Google Sheets, Pivot Tables, Lookups, Reconciliation Logic, Analytical Thinking, Coordination

Industry

Financial Services

Description

Why qlub Qlub is revolutionizing the dining experience with ultra fast, seamless payment solutions. Guests pay in seconds by scanning a QR code with no app download required. From Pay-at-Table QR payments and Digital Menus to Order-and-Pay, Payment Links, and SoftPOS terminals, qlub streamlines the entire payment process, making it faster and more convenient for both diners and restaurants. Even splitting the bill becomes effortless. We help restaurants focus on what they do best, delivering great hospitality. By removing payment friction, we increase table turnover, improve operational efficiency, and boost profitability. Built-in analytics, instant tipping and reviews, and automated accounting empower restaurants to succeed in today's digital-first world. We are a fast scaling fintech startup backed by Mubadala, e&, Shorooq and Mastercard. With $72M total fundraised, we have expanded globally, doubled headcount over the past year, and this is just the beginning! This is more than a job. It is an opportunity to help shape how qlub scales as we build high performing, diverse teams around the world. The role As an Operations Coordinator, you'll act as the bridge between Account Management and Finance. You will ensure financial accuracy across merchant invoicing, payouts, reconciliations, and compliance checks. The ideal candidate enjoys working with numbers, is organized, process-driven, calm under pressure and has a strong ownership mindset. What you’ll be driving: Invoice & Billing Coordination Coordinate invoice issuance with Finance based on confirmed commercial terms Validate invoice accuracy (rates, volumes, deductions, credits) Track invoice timelines and ensure adherence to billing cycles Maintain invoice documentation and audit trail Discrepancies Identification & Resolution Identify inconsistencies between system data, Client inputs, and Finance records Investigate merchant billing disputes in coordination with Account Managers and Support Team Ensure timely resolution of discrepancies and proper documentation SOA Reconciliation & Balancing Reconcile Statements of Account (SOA) with internal records Ensure balances align between merchant records and internal systems (manual deductions, etc.) Flag and escalate variances proactively Payout Monitoring & Issue Spotting Coordinate with Finance to resolve payout-related issues before merchant escalation Compliance & Controls Support with compliance-related checks (contract terms alignment, documentation completeness, rate validation) and audit requirements Qualifications 1-2 years of experience in Operations, Finance, Accounting, or a related field Strong Excel / Google Sheets skills (pivot tables, lookups, reconciliation logic) High attention to detail, analytical and structured thinking Strong follow-up and coordination skills Comfortable working with numbers and financial data Ability to manage multiple stakeholders (AMs, Finance, Leadership) Strong ownership and accountability mindset What we offer Strong entrepreneurial spirit - you want to build something big and have a measurable impact for your efforts; You are self-motivated and have a result-oriented mindset, you hustle to get things done and proactively find ways to reach and over achieve your targets. What we offer Be part of an exciting, fast-paced environment, where you can grow the business from an early-stage start-up into a global organization Drive growth and tailoring of fast-evolving new products and features Work with highly motivated people, enthusiastic about improving the customer experience at table-service restaurants. Sounds like you? Are you excited by this opportunity? If so, “Apply now”.

Responsibilities

The Operations Coordinator will serve as the liaison between Account Management and Finance, ensuring accuracy in merchant invoicing, payouts, reconciliations, and compliance checks. Key duties include coordinating invoice issuance, validating accuracy, tracking timelines, and resolving discrepancies between various system records.