OPERATIONS CO-ORDINATOR (HYBRID, CENTRAL LONDON)

Looking for a role where no two days are the same? We’re on the hunt for an Operations Co-ordinator to keep our Voice, Data, Mobile and Unified Comms services running smoothly. This is a hybrid role with just two days a week in our Central London office.
What you’ll be doing
Setting up and supporting services like Mobile, Data, VoIP and Connectivity
Talking to customers and suppliers to make sure deliveries and handovers go without a hitch
Fixing faults, keeping customers updated, and making sure SLAs are met
Managing tickets and workflows (we use ServiceNow)
Getting stuck into admin tasks like billing entry and reporting
Using your telecoms know-how to troubleshoot issues and keep systems running
What we’re looking for
3+ years in telecoms or a similar role
Solid understanding of telecoms networks, VoIP, PBX and data systems
Great problem-solver with strong attention to detail
Confident communicator who enjoys building relationships
Organised, adaptable and able to juggle tasks in a fast-paced environment
Up to speed on industry standards, best practices and new tech
Why join us?
We believe work should be challenging and rewarding. You’ll be part of a supportive, forward-thinking team where collaboration, growth and good vibes are the norm. We’re passionate about doing the right thing, putting customers first and building for the future.
Job Type: Full-time
Pay: £35,000.00-£40,000.00 per year

Application question(s):

• Do you require VISA sponsorship?
• Do you have VOIP experience?

Language:

• English (preferred)

Work Location: Hybrid remote in London EC2M 7PD
Reference ID: Hd63

Please refer the Job description for details