Operations Coordinator with Mandarin at Tour Partner Group

Gentofte Municipality, Capital Region of Denmark, Denmark -

Full Time

Start Date

Immediate

Expiry Date

08 Oct, 26

Salary

0.0

Posted On

10 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Mandarin Fluency, English Fluency, Tour Logistics, Itinerary Planning, Microsoft Office, Organizational Skills, Interpersonal Communication, Client Support, Travel Coordination, Problem Solving

Industry

Travel Arrangements

Description

We are looking for a passionate and dynamic Operations Coordinator with Mandarin to join our team in Copenhagen, Denmark. In this role, you will be responsible for assisting senior team members, handling tour logistics and contributing to the smooth execution of travel experiences. You will work as part of a collaborative, international team, creating memories that last a lifetime for our clients and their customers. Your responsibilities: As an Operations Coordinator with Mandarin at Tour Partner Group, your key responsibilities will include: Support senior team members in crafting engaging tour itineraries and packages. Coordinating logistics and booking accommodations, transport, and activities etc. To be in contact with the Tour Leader during the tour on a regular basis to make further adjustments in the program if needed and solve all problems. To double check, get the final travel documents ready and send them to the client. Assist with client’s inquiries, providing information and support as needed. Monitor if payment conditions are respected, and/or that invoices are accurate and/or on time. Will report eventual delays to the DM/supervisor or TL. Provide support and/or cover for other departments when needed. Emergency phone Engage in on-the-job training to understand tour operations and industry standards. Actively participate in learning opportunities to broaden knowledge of travel logistics. Your profile: Skills & Experience We are looking for an individual with the following skills and qualifications: Fluent in Mandarin, spoken and written. Passion for the travel and tourism industry. Strong organizational skills and attention to detail. Excellent communication and interpersonal abilities. Relevant education or coursework is a plus. Specific language skills may be required depending on market. You have a high level of written and spoken English. Good computer skills and fluency with Microsoft office package What we offer At Tour Partner Group, we believe in rewarding our team members. By joining us, you will enjoy: A dynamic and international work environment, collaborating with colleagues from over 20 nationalities. A holiday increase with years of service, up to 25 days. One volunteering day per year to support a cause you’re passionate about. Annual social events to celebrate our shared successes. TPG Travel Club discounts to explore our destinations in your free time. The opportunity to become a Value Champion, earning a Discover-Our-Destination reward for an exciting explorer getaway. A structured development programme with on-the-job training, ensuring you reach your full potential. A collaborative and supportive team culture where every member is valued. Opportunities for career progression, moving into new roles within the company. Additional Information High Season Period: Please note that during high-season, the workload may be heavier, and overtime may be required. Overtime is compensated as time off in lieu. Work Location: This position is based in Copenhagen, Denmark, with the possibility of hybrid working depending on the role. Our Values At Tour Partner Group, our values guide everything we do: Partnership – We collaborate as a team to succeed and hold our colleagues and business partners in high esteem. Inspiration – We inspire confidence in others through our knowledge and expertise. We seek and embrace change. Respect – We are open to new ideas, cultures, and experiences. We value honesty and transparency. Passion – We share our love for travel and encourage others to explore our destinations. We aspire to be the difference that makes the difference.

Responsibilities

The role involves coordinating tour logistics, booking accommodations and transport, and supporting senior team members in crafting itineraries. It also requires maintaining communication with tour leaders and managing client inquiries and travel documentation.