Key Responsibilities

• Provide overall leadership for the site, acting as the senior representative of the business and ensuring alignment between local operations and wider business strategy.
• Lead and integrate all site functions, establishing cross-functional governance forums to drive performance, priorities, risk management, and operational execution.
• Lead warehouse, production, and quality operations, ensuring safe, efficient, and cost-effective performance across the site.
• Own the delivery of operational KPIs across health & safety, quality, service, productivity, cost, inventory, and customer performance.
• Ensure effective production scheduling and warehouse operations by optimising labour, materials, capacity, inventory, and workflow to meet customer demand.
• Drive a culture of continuous improvement through standardised processes, root cause analysis, operational excellence, and successful delivery of business transformation initiatives.
• Maintain full accountability for health, safety, quality, and regulatory compliance, ensuring robust governance, audit readiness, and continuous improvement.
• Build, develop, and lead a high-performing operations leadership team through coaching, clear accountability, succession planning, and employee engagement.
• Partner with Commercial, Supply Chain, HR, and regional leadership teams to align operational capability with business strategy and deliver exceptional customer outcomes.
• Act as the senior escalation point for site operations and people matters, fostering a collaborative, high-performance culture aligned with company values.

Key Skills & Experience

• Significant operational leadership experience across warehousing and manufacturing environments
• Proven accountability for leading site performance - including responsibly for safety, quality, service and cost
• Demonstrated experience delivering change - including building operational standards, SOP's, driving warehouse efficiencies etc
• Experience supporting ERP implementations would be advantageous
• Experience working in a volume, high-SKU environment - this is not a pallet in- pallet out operation

Key Responsibilities

• Lead day-to-day operational performance across the business.
• Develop and deliver the operational strategy.
• Establish clear KPIs across productivity, throughput, quality, cost, service and safety.
• Improve accountability and visibility of operational performance.
• Lead, develop and challenge operational managers and their teams.
• Strengthen management structures and succession planning.
• Identify and remove operational bottlenecks, waste and unnecessary cost.
• Improve labour utilisation, planning and productivity.
• Introduce practical Lean and continuous improvement principles.
• Assess operational capacity against future growth plans.
• Support investment in equipment, technology, automation and infrastructure.
• Lead operational elements of CAPEX projects.
• Take ownership of operational budgets and cost performance.
• Work closely with finance and commercial teams to improve margins.
• Improve material recovery, processing quality and consistency.
• Champion strong health, safety, environmental and compliance standards.

Who We're Looking For