Operations Director Day Program (Disability Services) - Manhattan at AHRC NYC

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Jul, 26

Salary

75000.0

Posted On

30 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, Regulatory Compliance, Incident Management, Staff Supervision, Data Analysis, Facility Management, Billing Protocols, Safety Planning, Inventory Management, Report Writing, Microsoft Excel, Microsoft Word, Microsoft Access, Microsoft PowerPoint, QuickBooks, Communication

Industry

Non-profit Organizations

Description

Company Description AHRC New York City is a family governed organization that envisions a socially just world where the power of difference is embraced. We advocate for people who are neurodiverse to lead full and equitable lives. Generosity guides us as we honor our legacy and continuously grow through a culture where curiosity, creativity, and optimism are valued and celebrated. Job Description AHRC New York City is seeking an Operations Director for their Manhattan Day Program. SCOPE OF POSITION The Operations Director is responsible for developing and maintaining implementation strategies leading to overall safety, conformity and work flows that ensure integrity of site safety and efficiency of administrative functions, including attendance, transportation, records, billing flows, and program training. Under the supervision of the Regional Director, the Operations Director will work with the Program Director to ensure the highest standard of all requirements as set by the Federal, State and other regulatory bodies. The Operations Director is responsible for supervision of on-site administrative personnel. Salary: $75,000 per year plus a comprehensive Benefit package. See Benefit information below. Weekly schedule: Monday - Friday 8:30 am - 4:30 pm ESSENTIAL RESPONSIBILITIES Service Documentation ▪Maintains, reviews and revises all applicable service-related documents based on federal and state standards. ▪Recalibrates service documents when informed of changes in regulatory requirements and notifications by agency’s central Compliance team. ▪Provides oversight of billing protocols. ▪Ensure all new staff receive proper training of all on-site protocols. ▪Supervises administrative personnel to ensure timeliness and accuracy of assigned tasks, including development and maintenance of paper record documents. ▪Assists Community Support Supervisors to ensure consistency of service documents. Incident Management ▪Investigate incidents assigned by the Regional Director. ▪Completes required documents to submit incidents to government oversight bodies, under the direction of the Regional Director. Safety and Site Management ▪Ensures program’s daily, monthly and quarterly safety checks are completed. ▪Develops and maintains the Fire Safety/ Evacuation Plan in accordance with timeframes set by the ADS Safety Committee. ▪Schedule fire and emergency drills in accordance with the ADS Safety Committee policies. ▪Ensures compliance of all elements of the ADS safety review tool. ▪Coordinates with the Program Director and Community Support Supervisors in the areas of incident management, facility/property safety issues (fire/evacuation drills), emergencies/securityissues, potentially dangerous situations, staffing patterns, and personnel issues; intervenes when necessary. ▪Manages physical plant safety concerns and general upkeep, in coordination with Director of Facility. Maintenance. ▪Manages inventory of site furniture, technology, and other fixed assets. ▪Where appropriate, and as needed, communicates with landlord, security companies, and site maintenance staff. Transportation ▪Works with Central Transportation Team to ensure high quality service. ▪Monitors complain logs and follow-up where necessary. ▪Ensure that rider notes are relevant and accurate. ▪conducts a quality survey of the service on a bi-annual basis. Qualifications REQUIRED QUALIFICATIONS ▪Master’s degree in a related field or Bachelor’s degree in a related field and two years relevant experience or associate’s degree and five years of relevant experience. ▪Demonstrated competency in using database systems and analyzing/interpreting data reports. ▪Skilled in use of various software applications, including Excel, MS Word, MS Access, MS Power Point, QuickBooks, or similar products and ability to master new software packages quickly. ▪Ability to analyze and interpret regulations, policies, and program goals. Ability to write reports, business correspondence, and procedure manuals. ▪Ability to communicate effectively, to present information, and to respond to questions from managers, clinicians, direct care staff, administrators and other stakeholders. ▪Must have excellent organizational skills, as well as ability to follow through independently on a variety of projects. ▪Ability to work harmoniously with all levels of personnel in department and throughout agency. Additional Information Benefits Low cost, quality Medical Insurance (Single & Family plans) Paid Training Paid time off (sick, personal & vacation) Dental insurance Vision insurance Tuition Reimbursement Health Savings account 403(b) retirement plan 403(b) match Life insurance Employee discount Referral program AHRC New York City is an Equal Opportunity Employer. We consider applicants for all positions without regard to age, race, color, creed, religion, national origin, alienage or citizenship status, gender, sex, sexual orientation, pregnancy, disability, marital status, partnership status, military status, status as a victim of domestic violence, sex offenses or stalking, genetic information, or unemployment or any other protected characteristic under federal, state or local law. All your information will be kept confidential according to EEO guidelines.

Responsibilities

The Operations Director oversees the administrative functions, site safety, and regulatory compliance of the Manhattan Day Program. They are responsible for supervising on-site staff, managing billing protocols, and coordinating facility maintenance and emergency preparedness.