Operations Director, Delivery Program Management at AON
Fort Washington, Pennsylvania, USA -
Full Time


Start Date

Immediate

Expiry Date

07 Nov, 25

Salary

225000.0

Posted On

08 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Iterative, Project Teams, Business Acumen, Strategic Planning, Business Operations, Communication Skills, Agile, Project Portfolio Management, Systematic Approach, Presentation Skills, Leadership, Business Process Improvement, Project Delivery, Pmp, Salesforce

Industry

Information Technology/IT

Description

As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions supporting Commercial Risk as part of the Aon Business Services in Ft. Washington, PA. This position is for a hybrid schedule, in office and remote throughout the week.

SKILLS AND EXPERIENCE THAT WILL LEAD TO SUCCESS

  • Bachelor’s degree in business administration, Project Management, or a related field. Master’s degree preferred.
  • Minimum of 8-10 years of experience in project portfolio management.
  • Client side management of Insurance SAAS implementation
  • Salesforce
  • Proven track record of successfully managing complex portfolios and delivering projects on time and within budget.
  • Excellent leadership, communication, and people skills.
  • Strong strategic analytical and problem-solving abilities.
  • Certification in PMP, PfMP, or similar is highly desirable.
  • Business process improvement with proven experience in systematic approach to analyzing and optimizing business processes to enhance efficiency, effectiveness, and overall performance.
  • Must have a deep understanding of project delivery and support methodologies within the spectrum of the matrixed organization and project management office environment processes.
  • Experience in Waterfall, Iterative and Agile approaches of delivery
  • Strong Business Acumen: deep understanding of business operations, financial management and strategic planning. Insurance background a plus.
  • Leadership and Communication Skills: ability to lead and motivate project teams, understand diplomatic communication and presentation skills to effectively collaborate with stakeholders, and present portfolio information to senior management.
  • Support and grow business analysts and project managers to better support our clients and colleagues.
  • Ability to cost estimate, track, and meet budgets and expectations.

AON IS NOT ACCEPTING UNSOLICITED RESUMES FROM SEARCH FIRMS FOR THIS POSITION. IF YOU ARE A SEARCH FIRM, YOU WILL NOT BE COMPENSATED IN ANY WAY FOR YOUR SUBMISSION OF A CANDIDATE, EVEN IF AON HIRES THAT CANDIDATE.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Responsibilities
  • Project Portfolio Management Expertise: proven experience in developing, implementing, and managing project portfolios including project selection, prioritization scoring, performance monitoring and communication.
  • Portfolio Planning and Strategy: Develop and implement project portfolio management strategies to align projects with organizational goals, resource allocation, and strategic priorities.
  • Identify opportunities to improve project portfolio management processes and methodologies to enhance efficiency and effectiveness.
  • Working with Affinity Steering Committee and Corporate Value Realization office to evaluate projects based on various criteria, such as business value, risk, and resource availability, to determine which projects to include in the portfolio and how to prioritize them.
  • Manage the overall funded project portfolio, including prioritization, resource allocation, risk management, and change orders while making recommendations for improvement.
  • Experience leading directly and/or by influence cross-functional development and operations teams in a matrixed/diverse organization.
  • Communicate portfolio status and progress to key stakeholders, including executive management, project teams, and other relevant parties.
  • Collaborate with business units to understand their needs, ensure successful project delivery that will contribute to Affinity’s strategic business objectives.
  • Ensure compliance with established processes, standards, and best practices.
  • Engagement with business operations and functional leaders to identify future strategic initiatives and working with Delivery Management Office, IT and Shared Services leadership on inventorying.
  • Supporting Affinity business unit leaders and executive sponsors on key decisions on business and technology solution direction, evaluating alternatives and providing recommendations to project leadership
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