Operations Director at Ted Experience
London E2 8GS, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

22 May, 25

Salary

0.0

Posted On

22 Feb, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Workforce Management, Ted, It, Training

Industry

Marketing/Advertising/Sales

Description

ABOUT TED EXPERIENCE:

Bespoke workforce solutions to sell, sample, demonstrate and audit for the world’s largest companies – optimised by Ted-technology.
At Ted, we blend expert staffing, innovative technology, and streamlined processes to remove the typical challenges associated with working with people at scale. We simplify everything from recruitment and training to deployment and management, ensuring that our clients can focus on their core business while we handle the intricacies of workforce management. It’s about delivering exceptional results with minimal hassle—people management, made easy.

WHAT TED EXPERIENCE CAN OFFER YOU:

  • Defined KPIs and generous bonus structure
  • Competitive annual salary
  • Cycle To Work Scheme
  • Season ticket travel loan
  • Gym membership
  • Company pension
  • Healthcare package
  • Completive holiday allowance
  • A supportive senior leadership team
  • A business environment focused on your growth ambitions
  • A great work and play culture
  • Independently owned and run by the senior team
  • A familial vibe where you can truly be yourself with no politics & no bullshit
    If you feel that you are a good fit for the above, then please feel free to apply. Also, let your friends and/or colleagues know if you feel they may be a good fit too
Responsibilities

ABOUT THE ROLE:

This is an incredible opportunity to join a small, dynamic management team with ambitious growth goals at a incredibly exciting stage of the business. This is a management level role that sits across all functions, maintaining and growing core capability and competences, defending profitability and continuing to manage the business towards a suitable exit in years to come.
You will be responsible for ensuring slick day-to-day operation for existing clients whilst building and embedding new client teams along with playing a key role in the future direction and growth of the agency working very closely with the MD and CEO.
The candidate for this role must be exceptionally driven, obsessive about work success, and proven with an entrepreneurial commercial mind-set, relationship focus and operational nous. If you are struck excited by this challenge and opportunity to test yourself; we would like to meet you!

ROLE OBJECTIVES & RESPONSIBILITIES:

  • Be accountable for the daily operational running of our teams, providing sage council and guidance, keeping your ear to the ground to ensure potential challenges are headed off early whilst identifying opportunities near and far.
  • You will manage agency workflow against agreed KPIs defined by the proven business model of the agency with regular reporting to the MD.
  • Oversee all departments ensuring smooth daily running which challenging and identifying progression opportunity for colleagues, accounts and the business alike.
  • Support, guide and develop managers across the team to ensure smooth daily running of all teams and projects adding your own spin to our dynamic, collaborative, ambitious team culture.
  • Attract, develop and retain the best talent for the agency acting as coach and mentor transferring knowledge and expertise.
  • Liaise with MD and FD on revenue targets, ensuring they are met on a monthly and annual basis.
  • Identify and engage potential clients, presenting Ted Experience as the go-to workforce solution provider.
  • Leverage our proprietary technology and how this upgrades client work.
  • Establish and maintain strong relationships with key stakeholders and decision-makers across multiple industries.
  • Create, own and implement pitch process, supported by the wider team, taking responsibility for leading key project and client wins.
  • Have a proactive contact strategy for prospective clients utilising personal network and industry to get on pitch lists.
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