Operations Director at Trademark Property Company

Kansas City, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Mar, 26

Salary

0.0

Posted On

04 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, Facilities Management, Risk Management, Preventive Maintenance, Financial Oversight, Vendor Management, Team Leadership, Construction Coordination, Technical Expertise, Compliance, Analytical Skills, Organizational Skills, Time Management, Communication Skills, HVAC Experience, Problem-Solving

Industry

Real Estate

Description

Description About Trademark Property Company Trademark Property Company, based in Fort Worth, Texas, is a full-service real estate firm specializing in the development, investment, and management of mixed-use, retail, multifamily, and office properties. Since its founding in 1992, the company has been dedicated to transforming communities by creating vibrant, community-focused spaces. Overview The Operations Director at Zona Rosa is responsible for the overall operations, maintenance, and physical integrity of the assigned retail/mixed-use property. This leadership role involves managing risk, developing operational standards, overseeing construction and tenant coordination, and managing service contracts. A core focus includes implementing preventive maintenance programs, controlling costs, and leading a team of facilities personnel to ensure the property operates at peak efficiency. Job Type & Schedule This is a full-time, exempt position. The standard work week is 40 hours, but the schedule requires flexibility to support property operations, which may include working outdoors, responding to emergencies, and overseeing projects outside of standard business hours. Key Responsibilities Responsibilities will be assigned by the General Manager and encompass facility operations, financial oversight, vendor management, and team leadership. Operational Management & Maintenance Coordinate the day-to-day activities of maintenance, repair, and risk management for the center. Implement preventive maintenance programs to enhance property value, ensure effective cost control, and identify problem areas proactively. Oversee the condition and maintenance programs of key asset systems, including HVAC, electrical, plumbing, building automation, fire control, and utility metering systems. Serve as the technical expert for complex building issues and design new ways to improve systems to minimize energy consumption. Ensure compliance with AIA, Building Codes, OSHA standards, and regulatory guidelines to maintain a safe working environment. Financial Oversight & Vendor Coordination Lead the implementation of annual operating budgets and capital expenditures, ensuring execution within guidelines. Maintain financial responsibility for controlling CAM costs within the approved budget and work to improve net income. Review the General Ledger for accuracy and maintain the integrity of approved budget line items and year-end accruals. Manage third-party vendors by obtaining RFPs/bids, drafting contracts, coding bills, and monitoring contractor performance. Tenant Coordination & Strategic Support Ensure tenant compliance with lease requirements regarding maintenance, hours of operation, and care of premises. Monitor on-site tenant construction for compliance with approved plans and perform punch lists for Tenant Coordination. Work proactively with tenant architects and contractors to ensure timely construction schedules and openings. Interface with the Marketing Director to coordinate facilities personnel for the setup and teardown of marketing signs and events. Team Leadership & Supervisory Recruit, hire, train, and counsel direct reports, including Facility Managers, Facility Techs, and support staff. Provide clear objectives, evaluate performance, and conduct interim and annual performance reviews. Plan, assign, and direct work while ensuring compliance with company personnel policies and applicable laws. Requirements Technical Skills & Requirements Required: Thorough knowledge of construction, facilities operations, security, and housekeeping functions. Required: HVAC experience is required. Required: Ability to safely operate forklifts, aerial lifts, and all types of power tools. Required: Proficiency in PC applications, including Excel, MS Word, and PowerPoint. Preferred: Possession of appropriate licenses/permits for trade (e.g., Journeyman, Master Electrician, or City Licenses). Education & Experience Required Education: A Bachelor’s degree from a four-year college or university, or relevant experience. Required Experience: 5+ years of related field experience. Required Management: Minimum of 2–3 years of management experience. Personal Attributes Must demonstrate a creative and innovative approach to problem-solving. Must possess strong analytical, organizational, and time management skills. Must be results-oriented, high-energy, and possess the highest level of personal integrity. Must be able to communicate effectively (oral and written) with tenants, vendors, employees, managers, and local government. Working Conditions & Physical Demands Must be able to stand and walk for up to 8 hours a day, including working outdoors in varying weather conditions. Must be able to frequently lift a minimum of 50 lbs. Must be able to crouch, reach, stoop, climb, and balance to install or move equipment. Must be comfortable working on roofs and in close/cramped spaces such as attics, basements, and crawl spaces. Must be able to handle multiple projects simultaneously in a fast-paced environment. Benefits We offer a competitive compensation and benefits package designed to support your health, financial security, and work-life balance. Medical, Dental, & Vision: Coverage through United Healthcare. Disability & Life Insurance: Employer-paid short-term/long-term disability and life & AD&D insurance. Paid Leave: Up to 4 weeks of paid maternity leave and 2 weeks of paid paternity leave. 401k: With a company match of 50% on the first 5% of your contributions. Paid Time Off (PTO): 15 days of PTO are accrued from your first full pay period. Paid Holidays: You will receive 10 paid holidays per year, plus a paid birthday.

Responsibilities

The Operations Director is responsible for the overall operations and maintenance of the assigned retail/mixed-use property, ensuring peak efficiency. This includes managing risk, developing operational standards, overseeing construction, and leading a team of facilities personnel.