RxBenefits is hiring! We are seeking an experienced professional for the role of Operations Engagement Manager to step into a highly dynamic role supporting a variety of functions for the largest department at RxBenefits - the Operations Team. This role includes two main aspects: (1) Executive Assistant for the VP, Operations and (2) Leader of day-to-day employee experience and engagement. The ideal candidate must be strategic in the identification of opportunities across the organization as well thorough in the execution of tasks that are identified. Additionally, this role will be responsible for a variety of administrative duties in support of the team’s success, a function that can be dynamic as the needs of the team grow. The first and only of its kind, the ideal candidate is ready to take on the defined scope of the role while also embracing ambiguity, applying a highly professional and experienced focus on developing the structure and routines to ensure ultimate success.

Essential Job Responsibilities Include:

• Act as the primary executive assistant to the VP, Operations, performing advanced and confidential administrative duties requiring broad experience
• Manage calendar in Outlook; ensuring appropriate prioritization
• Complete leader’s expense reports in accordance with Accounting’s requirements and deadlines
• Compose and distribute correspondence on behalf of leader
• Arrange complex and detailed travel plans, itineraries, and agendas
• Research and handle special projects & special meetings
• Assist with preparation of materials for meetings including detailed creating and formatting of professional presentations and documents
• Collaborate heavily with the organization’s Executive Assistant team, ensuring standards established and managed by that team are understood and followed within Operations
• Build strong partnerships with all Operations leaders, developing a roadmap for employee experience that aligns to their vision and supporting them in execution on all fronts
• Lead the strategic planning, budgeting, and execution of all employee experience and engagement activities for all operations teams
• Strategize how best to execute ops-specific employee engagement efforts in parallel to and complimenting larger corporate efforts
• Differentiate and prioritize activity based on outcome
• Maintain knowledge of RxBenefits’ products and services to best support leaders, team members, and other administrative tasks as assigned
• Operate the business administration functions of the executive office using independent judgment, discretion and diplomacy, and make day-to-day administrative and operational decisions
• Interact effectively with all levels of employees throughout the company, ensure that communications are timely, clear, and professional
• Any and all other duties, projects, tasks, assignments, challenges, and opportunities as assigned

Required Skills / Experience:

• Bachelor’s degree or commensurate experience required (5+ years)
• Excellent communication & collaboration skills
• Ability to indirectly influence and prioritize effectively
• Demonstrated experience with corporate culture activities and employee engagement
• Ability to develop and manage to a budget
• Working proficiency of company standard MS Windows and associated office productivity software tools (Word, Excel, PowerPoint)
• Some analytical skills with ability to use data to develop roadmaps and demonstrate value
• Genuine care for others with a demonstrated thoughtfulness and understanding of how details and decisions impact employees’ connection, value, and experience
• Process-minded individual who understands the steps necessary to effectively guide a project, ensuring a proactive approach that is mindful of cost & resources while driving positive outcomes
• Sense of urgency necessary to meet goals, objectives, and deadlines
• Excellent interpersonal and human relations skills; ability to work with people of varied technical backgrounds and management levels
• Excellent written, verbal, and presentation skills
• Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment
• Ability to work independently in a remote environment and provide prompt support to multiple leaders across multiple time zones
• A passion for learning and a willingness for taking on new challenges

Preferred Skills/Experience:

• Experience with knowledge management system, Confluence specifically, is a strong plus

Based on relevant market data and other factors, the anticipated hiring range for this role is $56,800 - $66,000 annually. Final compensation rates will be determined based on various factors, including but not limited to experience, skills, knowledge, and internal equity considerations. This role is also short-term incentive eligible. Incentive amounts will vary by individual and business goals.
We are committed to fair and equitable compensation practices. The final salary offered to the selected candidate may vary from the posted range due to individual qualifications. Our goal is to ensure that all teammates are compensated fairly and competitively based on their contributions to our organization.

RxBenefits is also committed to providing best in class benefits to our teammates. We offer a robust total rewards package that includes:

• Remote first work environment
• Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members
• Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)
• Additional buy-up options for Short- and Long-Term Disability and Life Insurance
• 401(k) with an employer match up to 3.5% available after 60 days
• Community Service Day to give back and support what you love in your community
• 10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like
• Reimbursements for high-speed internet, we’ll send you a computer and monitors to help you do your best work
• Tuition Reimbursement for accredited degree programs
• Paid New Parent Leave that can be used for adoption or birth
• Pet insurance to protect your furbabies
• A robust mental health benefit and EAP service through Spring Health to support you when you need it most

• Act as the primary executive assistant to the VP, Operations, performing advanced and confidential administrative duties requiring broad experience
• Manage calendar in Outlook; ensuring appropriate prioritization
• Complete leader’s expense reports in accordance with Accounting’s requirements and deadlines
• Compose and distribute correspondence on behalf of leader
• Arrange complex and detailed travel plans, itineraries, and agendas
• Research and handle special projects & special meetings
• Assist with preparation of materials for meetings including detailed creating and formatting of professional presentations and documents
• Collaborate heavily with the organization’s Executive Assistant team, ensuring standards established and managed by that team are understood and followed within Operations
• Build strong partnerships with all Operations leaders, developing a roadmap for employee experience that aligns to their vision and supporting them in execution on all fronts
• Lead the strategic planning, budgeting, and execution of all employee experience and engagement activities for all operations teams
• Strategize how best to execute ops-specific employee engagement efforts in parallel to and complimenting larger corporate efforts
• Differentiate and prioritize activity based on outcome
• Maintain knowledge of RxBenefits’ products and services to best support leaders, team members, and other administrative tasks as assigned
• Operate the business administration functions of the executive office using independent judgment, discretion and diplomacy, and make day-to-day administrative and operational decisions
• Interact effectively with all levels of employees throughout the company, ensure that communications are timely, clear, and professional
• Any and all other duties, projects, tasks, assignments, challenges, and opportunities as assigne