Operations Engineer at Accenture

pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

29 Sep, 26

Salary

0.0

Posted On

01 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cloud Infrastructure, Public Cloud Services, IaaS, PaaS, Terraform, Ansible, Python, GitHub, Jenkins, Windows Server Administration, Linux Server Administration, CI/CD, Cloud VM, Cloud Storage, Cloud Networking, Shift Management

Industry

Business Consulting and Services

Description

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Cloud Infrastructure Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. Your typical day will involve collaborating with various teams to ensure seamless operations, addressing any issues that arise, and implementing solutions to enhance service delivery. You will engage in problem-solving activities, ensuring that all operational processes align with the established service agreements while maintaining a focus on efficiency and quality. Flexible to work in 24/7 shift Role - cloud operation Duration- 5months Job description- Looking for an experienced Cloud Service Lead, focusing on cloud and infrastructure support. This role combines hands-on technical responsibilities with essential shift management tasks. In addition to performing regular support duties, the Shift Lead will oversee service level adherence, maintain team accountability, and serve as the primary point of contact for the team during critical situations. Key Responsibilities- Lead and manage a team of cloud engineers to deliver cloud infrastructure projects. Develop and implement cloud strategies aligned with business objectives. Ensure the reliability, performance, and security of cloud-based systems. Collaborate with cross-functional teams to integrate cloud solutions with existing systems. Oversee the cloud engineering team during your shift. Ensure tasks are completed efficiently and on schedule. Provide support and guidance to team members. Handle escalations promptly and effectively. Perform regular maintenance and updates to prevent downtime. Create and maintain technical documentation and guides. Train team members on best practices and new processes. Work with other teams to ensure seamless integration of cloud solutions. Communicate effectively with stakeholders to understand requirements and provide updates. Analyze system performance and implement improvements. Ensure cost-efficiency by optimizing resource usage. Ensure adherence to security protocols and compliance standards. Maintain high-quality standards in all operations. Technical Experience- Strong work experience on public cloud services mainly on Cloud VMs, Storage, Shared Storage, Networking , scaling, messaging , and other IaaS and basic idea of PaaS Services. Any one Cloud Certification would be preferred like AWS Sysops Admin, AWS Cloud Architect – Associate/Professional Possess good knowledge on CI/CD tools like GitHub and Jenkins. Should have hands-on experience in Windows / Linux server basic administration. Good hand-on with Terraform/Ansible. Any Coding knowledge preferably in python. Professional Attributes- Good verbal and written communication skills to connect with customers at varying levels of the organization. Ability to operate independently and make decisions with little direct supervision. Additional Information: - The candidate should have minimum 5 years of experience in Cloud Contact Center Operations. - This position is based at our Pune office. - A 15 years full time education is required. 15 years full time education About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join a great place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture

Responsibilities

Lead a team of cloud engineers to manage production systems and ensure the reliability, security, and performance of cloud infrastructure. Oversee shift operations, handle escalations, and implement cloud strategies aligned with business objectives.