Company Description
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed is searching for an Operations Engineer II to join our team! We are seeking a skilled Engineer II to manage and perform proactive maintenance on network elements for voice, video, and data networks. In this role, you will develop plans to augment capacity relief as needed and conduct engineering work, including applied research, development, and design of new projects. This includes the design, fabrication, modification, and evaluation of both physical and logical equipment and devices.

• Managing and executing proactive maintenance tasks on network elements for voice, video, and data
• Developing and implementing plans for capacity augmentation as necessary
• Performing engineering and applied research to design and evaluate new projects
• Troubleshooting and resolving issues across IP, ATM, Ethernet, and TCP/IP networks, focusing on OSI Layers 1-3
• Configuring network equipment using CLI/TL1 commands and GUIs
• Analyzing and isolating problems at both the physical and logical layers
• Maintaining a thorough understanding of circuit and packet switching, the OSI reference model, frame relay, and ATM switching
• Communicating effectively with customers and team members to ensure a high level of service
• Working independently with minimal supervision while demonstrating flexibility and resourcefulness in challenging situations
  Qualifications