ABOUT US:

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.
LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG.

ROLE SUMMARY:

We are looking for an Engineer to join the ISD Markets engineering function. You will be a key member of a talented team of engineers and be able to demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security!

WHAT YOU’LL BE DOING:

• Apply the best of Operations Engineering to maintain platform stability and reliability, proactively ensuring the highest levels of systems and infrastructure availability.
• Provide subject matter expertise and best of breed enhancements to the environment including but not limited to automation, monitoring and alerting.
• Manage, deliver and monitor key improvements to the current systems and infrastructure.
• Architect, Design and Drive enhancements to the environment through to implementation.
• Take ownership on delivery of key project workstreams.
• Actively report on project progress, raising risks and managing deliverables often with conflicting priorities and timescales.
• Plan with foresight to meet deliverables and goals.
• Participate in the design of information and operational support systems.
• Install, configure, test and maintain operating systems, application software and system management tools.
• Provide an advanced level of support to the existing environment when required.
• Act as a key escalation point for major incidents.
• Identify and propose strategic service and system changes, enhancements and developments and liaise with appropriate third party and software vendors, users and technology teams.
• Responsible for ensuring monitoring performance, issue identification, and taking the lead on resolution.
• Maintain security, backup, and redundancy strategies.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
• Work with issue tracking systems to ensure services are provided according to relevant SLA(s).
• Escalate risks and issues and provide frequent status reports for management.
• Write and maintain appropriate documentation for manual and automated processes.
• Understand existing complex environments and be able to easily identify problem areas and undertake successful implementations to resolve and/or mitigate.
• Assist with out of hours / weekend changes.