OPERATIONS / ERP ANALYST

Location: Lenexa, KS.
Company: Handcrafted Wine & Spirits.
Handcrafted Wines is a family-owned and rapidly growing wine and spirits wholesaler headquartered in Lenexa, KS. We are looking for a smart, curious, and driven Operations / ERP Analyst to join our team.
This is a new, mid-level role that will sit at the intersection of systems and operations — helping us better leverage our ERP platform (Encompass), streamline our processes, and uncover meaningful insights from our data. If you enjoy solving problems, improving how things work, and working cross-functionally in a fast-moving environment, this could be a great fit.

• Take ownership of our Encompass ERP system — configuration, troubleshooting, upgrades, and user support.
• Analyze business operations and processes across departments, identifying opportunities for efficiency and improvement.
• Build and maintain reports and dashboards for key operational and performance metrics.
• Lead or support special projects involving technology, process redesign, or data-driven decision making.
• Work closely with teams across sales, purchasing, warehouse/logistics, and finance to understand needs and deliver solutions.
• Train team members on systems and tools, and serve as a go-to resource for ERP-related questions.This role reports directly to the COO.