Operations Excellence Specialist (m/f/d)

at  Pandora Jewelry

Welcome to Pandora EMEA Distribution Center GmbH, a logistics and distribution company of the Pandora Group, based in Hamburg. Our Mission is to ship jewellery from our location in Hamburg to the EMEA region.
For our Distribution Center in Hamburg-Moorfleet we are looking for a:

OPERATIONS EXCELLENCE SPECIALIST (M/F/D) IN FULL-TIME

Become part of the Pandora family, where you will support us in our continued efforts to drive our company forward. We share the corporate values We Dream, We Care, We Dare and We Deliver. Through these we place particular importance on a corporate culture characterized by mutual respect, tolerance, appreciation, and a willingness to perform.
With us, you have the opportunity to work in a dynamic and international working environment that is shaped by the different cultures of our employees who want to achieve great things together day by day.
We are seeking a motivated and tech-savvy Operations Excellence Specialist to join our European Operations Excellence team. You will play a critical role in driving digital transformation within our Pandora Operations Landscape. Serving as a Subject Matter Expert, this role will actively contribute to our Agile “Omni DC Program”, refining and rolling out a new Warehouse Management System, Transportation Management System and Inventory Management System.

• Documentation: You will ensure all documentation remains up to date, including changes, alignments, and requirements gathering. This includes maintaining development documentation, process maps, and training materials.
• Testing: You will test newly developed functionalities within an Agile project environment, supporting and executing User Acceptance Testing (UAT) and End-to-End (E2E) testing.
• Business Support: You will support the business in operating new applications, managing system configurations, and assisting with Incident Management.
• User Training: You will prepare and deliver training sessions for Super Users and End Users, ensuring proper documentation is utilized and that users can effectively operate the new system as intended