About the job

• About the RoleViya is seeking a proactive and detail-oriented Operations Executive to support the onboarding and integration of golf clubs onto the Viya platform. This role plays a key part in ensuring a smooth onboarding experience by coordinating with golf clubs, internal teams, and business partners while managing timelines, documentation, and communication throughout the implementation process.The ideal candidate is highly organized, commercially aware, and capable of managing multiple projects simultaneously. Experience in operations, project coordination, account management, hospitality, golf, leisure, tourism, or technology environments is advantageous.Key ResponsibilitiesGolf Club Onboarding & ImplementationCoordinate the end-to-end onboarding of golf clubs onto the Viya platform.
• Liaise with internal Development, Marketing, and Operations teams to ensure successful implementations.
• Manage onboarding timelines, trackers, project plans, and implementation schedules.
• Collect and coordinate club information, marketing assets, pricing structures, and platform content.
• Monitor onboarding progress and proactively follow up on outstanding actions.
• Coordinate onboarding meetings, training sessions, testing activities, and go-live launches.
• Identify and escalate risks, delays, and dependencies to ensure successful project delivery.