REQUIREMENTS

• Fluent in English (spoken & written).
• Proficient with digital tools ( Google Workspace, Excel, Shopify, AI productivity tools ).
• Organised, accurate, and reliable with strong problem-solving skills.
• Able to work independently and handle multiple priorities.
• Hands-on and adaptable in a fast-moving SME environment.

PREFERRED EXPERIENCE (BONUS POINTS)

• Background in e-commerce, shipping, logistics, or digital marketing .
• Experience with platforms like Shopify, Shopee, Lazada .
• Prior work in F&B, logistics, or online retail.

• Support international and domestic coffee import and distribution logistics.
• Work with the pick & pack team to plan fulfilment and resolve issues.
• Manage seller centre operations on Shopify, Shopee, Lazada, Redmart, Tiktok and others .
• Handle customer service for online and in-store orders.
• Liaise with suppliers, couriers, and customers.
• Support digital marketing campaigns and content.
• Maintain operational systems for accuracy and efficiency.