Operations executive - Logistics at DrinkPrime

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

28 Jul, 26

Salary

0.0

Posted On

29 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Logistics operations, Problem-solving, Route optimization, Performance management, Customer communication, Data analysis, Time management, Multitasking, Workforce engagement, Operational policy development, Cash handling, English proficiency, Hindi proficiency

Industry

Consumer Services

Description

About DrinkPrime: DrinkPrime is a subscription-based drinking water solution that began as a response to the unreliable supply of safe drinking water across Urban India. Over time we have evolved into an organisation that is driven by a singular mission, to change the way people think about the water they drink. Through our subscription-based model, we provide customers with water purifiers that use integrated technology to help them monitor the quality of the water they consume every day. At DrinkPrime, we are on a mission to make safe drinking water accessible and affordable to every resident in India. We are backed by Tier 1 VCs and many prominent angels. They believe in the vision, mission and the team of DrinkPrime. With our tech first approach, we are taking up this audacious mission and believe in solving it. Be a part of history and join us. We can solve this problem together. Purpose of the role: We are looking for people who are excellent at problem-solving, are super ambitious and at the same time, enjoy the excitement and unpredictability of working in a startup environment. You will be primarily responsible for analysing and coordinating the service category of our business. Roles and Responsibilities: Create a streamlined process for delivery agents to ensure on-time delivery of our products Calling customers and seeking appointments for the delivery and pickups Handle cash collections and regularise the day-wise deposits Optimise the best route possible for the delivery agent to minimise the distance travelled and ensure better productivity Optimise the existing process to the benchmark levels to meet the rapidly changing business environment Build and refine performance management tools to improve quality of the delivery partners Create workforce engagement programs to recognise top performers and motivate the team of technicians and the delivery partners Develop, implement and review operational policies and procedures Work with senior stakeholders Communicate with our customers Required Skills: 1-2 years of minimum experience in high-growth operations. Freshers can be considered if they can join immediately Excellent verbal and written communication skills; the ability to call, connect and interact in English and Hindi. Able to multitask, prioritise, and manage time efficiently Should be willing to work on weekends and festivals (some times) with a week off every week Help promote a company culture that encourages top performance and high morale.

Responsibilities

The Operations Executive is responsible for coordinating logistics, optimizing delivery routes, and managing the performance of delivery agents. They will also handle customer communication, cash collections, and the implementation of operational policies to ensure efficient service delivery.