The Operations Manager is involved in the day-to-day operations of the ship and maintains safety standards and procedures. He/She is involved in the analysis and monitoring of operational data to ensure potential problems are averted. He/She also oversees the implementation of workflow improvements that may enhance customers’ satisfaction, as well as optimise the use of the organisations resources.
The Operations Manager also provide advice to ship crews and management on cargo requirements, tank cleaning, stability and stress and to maintain all statutory requirements for the ship in this field. He/She will also be required to analyse operational data to help improve inefficiencies and to predict operational problems.
The Operations Manager is a good communicator and has good negotiation skills. He/She has strong problem solving and analytical skills and may be required to work irregular hours.
~ Acquire and allocate resources to support operations.
~ Analyse risk management data.
~ Assess viability of workflow improvements.
~ Coordinate day-to-day fleet operational activities under supervision.
~ Maintain relationships with clients.
~ Manage compliance to risk management frameworks, policies and processes.
~ Manage contracts with ship owners, cargo owners and brokers.
~ Manage information exchange between clients and business.
~ Manage issues arising from servicing client accounts.
~ Monitor vessel schedules.
~ Optimise utilisation of resources.
~ Oversee implementation of workflow improvements to improve efficiency.
~ Support HSSEQ department in ensuring ship operations are in compliance with internal company procedures

Please refer the Job description for details