Welcome to Thornley Groves, where property is done personally. As part of Lomond, the UK’s leading network of lettings and estate agencies, we’re proud to have 10 offices and over 170 staff ready to assist our customers. With our team’s extensive industry expertise and local knowledge, we’re here to help people find, sell, and let their property.
We’re currently seeking a dynamic and highly motivated Operations Executive to join our Head Office Team. If you’re looking for a fast-paced, varied role where you can make a real impact, this is the opportunity for you.

LET’S TALK ABOUT THE ROLE, IT INVOLVES:

As an Operations Executive, you will play a key role in supporting the Property Management Director and ensuring the smooth day-to-day operation of our busy department. You’ll be responsible for providing operational efficiencies, leading administration projects, and supporting our managers and teams across the business. This is a highly varied role, offering plenty of scope for personal growth and development.

KEY RESPONSIBILITIES;

• Provide operational support to the Property Management Director and other senior leaders, including the Managing Director and Sales Director.
• Lead and manage administration projects, ensuring timely and successful delivery.
• Assist in operations administration, supporting the efficient running of the department and the business.
• Support the recruitment and talent acquisition process, assisting hiring managers with recruitment efforts.
• Prepare and deliver key operational reports.
• Foster strong working relationships with property management teams, ensuring collaboration and alignment across departments.
• Act as a liaison between managers, senior management, and HR to ensure smooth communication and staff support.

We’re not just looking for someone who fits our team; we want to be a good fit for you too! We’re looking for individuals who qualities such as:

• Proven experience in an operational or administrative role, ideally within property management or a related industry.
• Strong organisational skills, with the ability to manage multiple tasks and projects simultaneously.
• Excellent communication skills and the ability to build relationships across all levels of the business.
• High level of professionalism, with a keen eye for detail and the ability to handle sensitive information confidentially.
• Proactive, solution-focused approach with a drive to improve efficiencies and support business growth.

At Thornley Groves, we believe in taking care of our people. That’s why we offer some amazing perks and benefits through our engagement platform, LOMONDLife. Here’s what you can look forward to:

• Competitive salary.
• The opportunity to work in a dynamic and supportive team.
• Career development and progression opportunities within a growing business.
• A supportive and inclusive work environment.
• Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We’re committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption & IVF.
• Celebrate your loyalty with special days and celebrations for length of service.
• Planning for retirement? We’ve got you covered with that important pension pot.
• And of course, we like to have a little fun too! Our company socials bring our people together. So work hard and then socialise even harder!

We’re excited to offer these amazing benefits to our hardworking teams. It’s our way of showing appreciation for your dedication. At Thornley Groves we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.
Join us and experience a workplace that truly values you. Apply today