The Role

Working as part of a friendly and experienced team, you'll play an important role in ensuring bookings are accurate and customers receive everything they need for a seamless travel experience.

Your responsibilities will include:

• Reviewing bookings thoroughly before final documentation and travel arrangements are issued
• Preparing accurate confirmations, invoices and customer travel documents
• Identifying discrepancies and working with colleagues to resolve them quickly
• Ensuring booking information and documentation meet high standards of accuracy
• Assisting with customer queries and supporting the wider team when required
• Helping resolve any post-travel queries or issues
• Contributing ideas to improve internal processes, quality checks and the overall customer experience

About You