Operations Intern (Prácticas Pre-Profesionales) at Industry Fund Technologies

, , Ecuador -

Full Time

Start Date

Immediate

Expiry Date

21 Jul, 26

Salary

0.0

Posted On

22 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

English communication, Zendesk, ClickUp, CRM, Excel, Google Workspace, Data organization, Ticket management, Investor management, Attention to detail, Time management, Analytical mindset, Process optimization, Data integrity

Industry

Financial Services

Description

We’re Hiring: Operations Intern Based in Quito, Ecuador | Prácticas Pre-Profesionales | Hybrid About Us Industry FinTech (IFT) is on a mission to modernize and transform the world of private capital markets. Our proprietary platform powers how firms raise capital, engage investors, and manage operations with transparency, compliance, and efficiency. We’re a fast-growing company headquartered in Miami with a global mindset, and we have our second office in Quito, Ecuador. We are looking for a proactive, detail-oriented student ready to start their career in the FinTech world. This role is the "memory" of our operations: you will ensure that every interaction with our investors is documented, tracked, and resolved. The Role As our Operations Intern, you will be at the heart of our ticketing and investor management systems. You will learn how a global fintech operates by managing real-time requests and ensuring our investor profiles are always up to date. This is a "hands-on" role where your accuracy directly impacts the quality of our service. What You’ll Do Ticket Management: Handle and categorize incoming requests via Zendesk, ensuring timely responses and proper flow within our ticketing system. Investor Traceability: Summarize closed tickets and create detailed internal notes in Tribexa to maintain a clear history of each investor’s journey. Data Integrity: Perform quality checks on investor profiles to ensure all data is consistent and audit-ready. Cross-team Collaboration: Work closely with the Operations and Support teams to ensure seamless execution of daily tasks. What We’re Looking For Must-Haves: MUST! Fluent English communication (written and spoken) - This position is 100% in English Students in their final semesters of Business Administration, Finance or related fields (looking for a long-term career path) Comfortable learning tools like Zendesk, ClickUp, and internal CRM platforms Exceptional attention to detail and organizational skills Strong time management and ability to prioritize multiple projects Proficiency in Excel, Google Workspace, and data organization tools Analytical mindset and ability to spot inconsistencies or gaps Dependable, proactive, and able to follow structured workflows Bonus Points For: Experience in operational or administrative roles in international companies Interest in fintech, finance, or process optimization What You’ll Get Validation of mandatory pre-professional internship hours Direct training from experts in global FinTech and Capital Markets Access to real-world data and expert feedback for your graduation project Daily shifts designed to respect your university classes and exams Top-performing interns are our first choice for full-time Junior roles upon graduation Ready to Join the IFT Team? We’d love to hear from you! You can apply through one of these ways: Send your resume in English to mariajose@industryft.com with the subject: “Operations Intern – [Your Name]” Apply through our hiring platform Or apply directly via LinkedIn

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Responsibilities

The Operations Intern will manage incoming investor requests via Zendesk and ensure accurate documentation within the internal CRM. They will also perform quality checks on investor profiles to maintain data integrity and support cross-team operations.