Operations Intern / September 2026 (f/m/d) at Aeyde GmbH

Berlin, , Germany -

Full Time

Start Date

Immediate

Expiry Date

02 Sep, 26

Salary

0.0

Posted On

05 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, B2B Order Tracking, ERP Systems, Supply Chain Management, Organizational Skills, English Fluency, Attention To Detail, Collaboration

Industry

Retail Apparel and Fashion

Description

What you will do: Work closely with the Operations team to respond to customer inquiries through several channels (Email, Social, and Telephone), delivering world class, luxury customer service to Aeyde clients. Take ownership of each customer journey, resolving cases through accurate, appropriate and personalised solutions that enhance brand loyalty. Proactively track and monitor B2B outbound orders for our European and Global partners, maintaining accurate records of delivery and go-live dates in the ERP system. Help the supply chain management team to support them in their day-to-day and be flexible on taking on new challenges. What you will bring: You are currently enrolled at a university and seeking a 6-month mandatory internship as part of your academic program. You are pursuing studies in Business, Supply Chain, Fashion Management, or a related field. You thrive in fast-paced environments and enjoy collaborating across multiple teams. You have strong organizational skills and a keen eye for detail. You communicate fluently in English; German skills are a plus. You bring a friendly, proactive, and independent approach to your work. You are legally eligible to work in Germany. Start: September 2026 What we offer: A bright and spacious design office in the heart of Berlin embodying our brand values and focusing on employee well-being. A unique chance to shape our company’s future and build a global brand, all within a motivating, international work environment with employees of 14+ nationalities. A high level of responsibility, creative freedom, and the opportunity to bring your originality, ideas, and independence to life. One farewell gift voucher, to be used on Aeyde footwear and accessories. Subsidized Urban Sports Club membership, Berlin Public Transport pass or German language class. 12 days of holidays within your 6 month internship. Regular team events include our Christmas and Summer Party as well as extraordinary monthly team lunches. About us Aeyde is a Berlin-based footwear and accessories house founded in 2015. Our mission is to challenge preconceived notions of luxury and the fashion industry by focusing on transparent pricing, sustainable sourcing, slow consumption, and minimal design. We started as a digital-first, D2C brand and continue to apply this mindset today. As we strive to be at the forefront of fashion innovation we are looking for people that can help us shape the future. Working at Aeyde, you will become an integral part of an international fashion start-up with many opportunities for personal development and the chance to shape a fast-growing brand on an international level.

Responsibilities

Provide luxury customer service across multiple channels and resolve client cases to enhance brand loyalty. Support the supply chain team by tracking B2B outbound orders and maintaining accurate records in the ERP system.