JOIN US AS

Hotel Project Management Intern
Welcome to The Usual, the design hotel and F&B hotspot you’ve been waiting for. Our incredible design hotel offers more than just accommodation – it provides a warm and inviting atmosphere where guests are treated like friends.
Forget about the word ‘’intern’’. We care about who you are and what values you bring to the table. We are seeking an ambitious personality to join our operations team based in the support office. You enjoy traveling, as we spent most of our times working in our hotels based in Rotterdam, Brussel and Amsterdam. Are you interested in deeper understanding hotel operations including a purpose? Both, on the strategic side of things, but also day to day? Energized by people and thrive in high pace environments? You prefer meaningful and deeper conversations over scripted and standardized ones? You prefer wearing your personal clothing over a formal uniform? Join us at The Usual.

YOUR SUPERPOWERS AND REQUIREMENTS

• Emotional intelligence
• Currently pursuing a degree in hospitality management or a related field.
• Adaptability and flexibility to work in a dynamic and fast-paced environment.
• Strong communication skills, both written and verbal, with the ability to collaborate effectively with diverse stakeholders.
• Detail-oriented and critical mindset with a focus on quality and the ability to identify areas for improvement.
• Proficiency in Microsoft Office, Excel and PowerPoint is a must.
• Enthusiastic team player with a proactive and problem-solving attitude.
• Preferred Residence location: The Hague or Rotterdam or Brussel.
• Available for 4-6 months.

You enjoy traveling, as we spent most of our time working in the hotels. Every day is different. One day you will find yourself involved in projects impacting employees; optimization of tools and systems, (co) facilitating trainings & challenging 1:1 conversations. The other day you will find yourself analyzing reviews, facts and figures around guests and, or hotel performance. The next day, you will find ourselves involved in operational challenges or a crisis situation or speaking about our company 5 year plan.

As part of your daily responsibilities, you will be engaged in:

• (Co) develop and execute strategies, projects and activities impacting guests, employees and P&L.
• Collaborate with different departments to ensure smooth and consistent processes, including coordination with people & culture, brand, ESG, maintenance, housekeeping and F&B among others.
• Assist in monitoring budgets, forecasts, and reports, providing valuable insights and recommendations to optimize performance.
• (co) facilitate trainings impacting hotel employees, guests or P&L.
• Optimize and streamline operations software to remove friction and reduce workload for our teams
• Create presentations on (y) our deliverables and maintaining documentation.
• Taking ownership over various operational subjects to improve hotel operations.