Operations Lead - Emergency Medicine (Kansas) at MedAmerica

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Full Time

Start Date

Immediate

Expiry Date

17 Dec, 25

Salary

25.48

Posted On

18 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, Customer Service, Training, Report Analysis, Quality Assurance, Problem Solving, Communication, Leadership, Interpersonal Skills, Microsoft Office, RCM Operations, Workflow Prioritization, Bilingual Communication, Team Collaboration, Data Analysis, Feedback Provision

Industry

Hospitals and Health Care

Description

Remote, Nationwide – Seeking Operations Lead Everybody Has A Role To Play In Transforming Healthcare As an Operations Lead, you play a vital role in our mission to improve lives. Provide support to an Operations team or region as directed by your Supervisor or Manager. At Vituity we know the impact you can have. Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you. The Opportunity Assess training opportunities and provide training to team. Create and analyze reports. Conduct payer or practice line analysis. Support team with Q&A. Ensure team procedures are current. Support supervisor with daily workflow or quality assurance audits. Work collaboratively with another department or region. Other tasks as assigned by Supervisor or Manager. Identify trends and communicate to manager or leadership team. Required Experience and Competencies Thorough knowledge of all department tasks required. Ability to navigate multiple systems simultaneously and proficiently required. Thorough knowledge of RCM Operations is required. Strong knowledge of Microsoft products; Word, Excel, and Outlook required. Ability to comply with RCM billing policies and procedures required. Ability to prioritize workflow and work autonomously required. Ability to delegate and follow up timely required. Bilingual oral and written capability preferred. 2+ years of customer service or call center experience preferred. Ability to communicate trends to the leadership team clearly. Ability to problem solve challenges that may not be outlined in a manual. Ability to provide feedback and train team personnel. Clear and concise written and verbal communication. Ability to perform tasks as directed by supervisor or manager. Demonstrates leadership abilities. Possess strong interpersonal skills to work within a team environment. Ability to read and comprehend simple instructions, short correspondence, and memos. Demonstrate effective customer service skills with internal and external customers. Ability to effectively present information in one-on-one or small group situations to customers, clients, or employees. The Community Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars. Monthly wellness events and programs such as yoga, HIIT classes, and more. Trainings to help support and advance your professional growth. Team building activities such as virtual scavenger hunts and holiday celebrations. Flexible work hours. Benefits & Beyond* Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. Superior health plan options Dental, Vision, HSA/FSA, Life and AD&D coverage, and more Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%25 Outstanding Paid Time Off: 3-4 weeks’ vacation, Paid holidays, Sabbatical Student Loan Refinancing Discounts Professional and Career Development Program EAP, travel assistance, and identify theft included Wellness program Commuter Benefits Program Purpose-driven culture focused on improving the lives of our patients, communities, and employees. We are excited to share the base salary range for this position is $20.80 - $25.48 exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company’s annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details. We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. *Benefits for part-time and per diem vary. Please speak to a recruiter for more information. Applicants only. No agencies please.

Responsibilities

The Operations Lead will assess training opportunities, provide training to the team, and create and analyze reports. They will also support the team with Q&A, ensure procedures are current, and communicate trends to management.