Operations Lead - Funding And Booking (Big 5 Bank - Lending) at Teksystems Global Services LLC

Mississauga, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

29.0

Posted On

20 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Oversight, Project Coordination, Stakeholder Management, Communication, Data Analysis, Reporting, Automation, Technical Skills, SQL, Python, JavaScript, SharePoint, Power Apps, Microsoft 365, Problem Solving, Process Improvement

Industry

IT Services and IT Consulting

Description

Our client, one of the big 5 banks in Canada, is looking for a Funding and Booking Operations Lead to join their team on a hybrid basis - working out of the Mississauga, Ontario area. About the Role We’re looking for a highly organized, detail‑oriented Operations & Project Support Specialist to join our team. This hybrid role blends operational oversight, project execution, and strategic coordination. You will lead and support Day One originations operations (Funding & Booking), serve as the onshore liaison for our offshore team, and play a key role in system modernization and process improvement initiatives. If you thrive in a fast‑paced environment, enjoy solving operational challenges, and excel at cross‑functional collaboration, this role offers a unique opportunity to make a meaningful impact. Key Responsibilities: Operational Oversight & Support Lead offshore Funding & Booking operations, ensuring quality, SLA compliance, and operational efficiency. Provide backup coverage for BAU funding and booking tasks, including wire processing and deal booking. Troubleshoot operational issues and escalate urgent priorities (e.g., dealer requests). Stakeholder Management & Communication Serve as liaison between Deal Review Specialists, offshore teams, and internal account managers. Build and maintain strong relationships with internal and external stakeholders. Communicate funding/booking status updates and resolve inquiries promptly. Strategic & Project Support Support system migration efforts as SME/tester, including requirements gathering, testing, and readiness activities. Participate in change management initiatives such as readiness assessments, stakeholder engagement, and execution planning. Contribute to program planning and risk analysis to drive operational improvements. Data & Reporting Collect, analyze, and format data into dashboards and reports for performance tracking and exception management. Monitor SLA performance (Funding ≤ 24 hrs; Booking ≤ 48 hrs) and proactively address issues. Automation & Technical Enablement Support automation and workflow optimization initiatives using SharePoint, Power Apps, and Microsoft 365. Leverage technical skills—SQL, Python, JavaScript, or AI/coding tools—to enhance operational efficiency (preferred). Required Qualifications 2+ years of relevant experience in financial services operations, program/project coordination, or business analysis. Prior leadership experience Excellent verbal and written communication skills with the ability to influence and collaborate effectively. Proficiency in Microsoft Office Suite; familiarity with SharePoint, Power Apps, and M365. Disclaimer The Company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information, or any other characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. #prioritycanada25 Job Type & Location This is a Contract to Hire position based out of Mississauga, ON. Pay and Benefits The pay range for this position is $29.00 - $29.00/hr. Workplace Type This is a hybrid position in Mississauga,ON. À propos de TEKsystems et TEKsystems Global Services Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de l’entreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises d’Allegis Group. Découvrez d’autres informations à TEKsystems.com. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Responsibilities

The Operations Lead will oversee offshore Funding and Booking operations, ensuring quality and efficiency while providing backup for daily tasks. They will also support system modernization and process improvement initiatives.