We are seeking a talented individual to join our Health Voluntary Benefits Operations team at Mercer. This role will be based in Urbandale, New York or Princeton. This is a hybrid role that has a requirement of working at least three days a week in the office.
As the Operations Leader - Americas, you will play a critical role in driving operational excellence and leveraging technology to enhance the efficiency and effectiveness of our Health Business operations. You will be responsible for overseeing all aspects of operations, including process improvement, system implementation, and strategic planning. This is a leadership position that requires strong analytical, technical, and managerial skills, as well as a deep understanding of the health brokerage industry – and in particular of the Voluntary Benefits Business.

Please refer the Job description for details