WASHINGTON, DC (PENTAGON)

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!
Chenega IT Enterprise Services (CITES) offers forward-thinking technology solutions to federal agencies and the DoD. Formed in 2016 to serve federal customers CONUS, CITES has grown quickly into a best practices leader for the modern federal enterprise.
The Operations Manager 2, SME provides classified-capable Operations Support Services to the Office of the Assistant Secretary of the Army for Installations, Energy and Environment (OASA IE&E) organization, to include the Offices of the Deputy Assistant Secretaries of the Army (ODASAs). The Operations Manager 2, SME will provide operations support for directorate-wide administrative processes (e.g., task management, internal controls, records management, travel coordination, etc.), facilitate coordination across OASA IE&E and ODASA elements, and multiple leaders and staff functions. These coordination functions are essential to the mission execution and continuity of leadership support.

Responsibilities:

• Provide daily operational support to the OASA IE&E, which includes ODASAs and is not limited to meeting and schedule coordination, facilities and equipment management, and meeting logistics support.
• Coordinate travel using the Defense Travel System (DTS) across the organization.
• Schedule and reserve secure and non-secure conference rooms for classified and unclassified meetings.
• Develop, implement, and maintain administrative SOPs, internal controls, and records management protocols for organizational documentation.
• Develop decision-ready materials including executive summaries (EXSUMs), briefing books, talking points, and secure meeting packets.
• Track and manage internal taskers, correspondence, and reporting requirements using SharePoint, Correspondence and Task Management System (CATMS), or TMT platforms.
• Serve as the primary administrative official supporting planning, coordination, and execution of internal and external engagements.
• Coordinate with IE&E staff and external stakeholders on IT systems, AV/VTC technology, and scheduling platforms.
• Support organizational assessments, process reviews, and special projects on behalf of the leadership.
• Other duties as assigned.

Qualifications:

• Bachelor’s degree
• High school diploma or GED equivalent, and an additional 4+ years of experience may be used instead of a degree
• 7+ years of relevant experience supporting senior government officials
• Active Secret security clearance

KNOWLEDGE, SKILLS, AND ABILITIES:

• Proficiency using Microsoft Office Suite, SharePoint, Microsoft Teams, and workflow/tasking platforms (e.g., TMT, CATMS)
• Experience preparing travel documents and managing authorizations in the Defense Travel System (DTS)
• Strong writing, editing, and executive communications skills
• Strong organizational skills and experience supporting Political Appointees, SES or Flag/General Officers
• Knowledge of Army Secretariat administrative procedures and executive support protocols
• Ability to proactively manage taskings, logistics, and operational challenges

• Provide daily operational support to the OASA IE&E, which includes ODASAs and is not limited to meeting and schedule coordination, facilities and equipment management, and meeting logistics support.
• Coordinate travel using the Defense Travel System (DTS) across the organization.
• Schedule and reserve secure and non-secure conference rooms for classified and unclassified meetings.
• Develop, implement, and maintain administrative SOPs, internal controls, and records management protocols for organizational documentation.
• Develop decision-ready materials including executive summaries (EXSUMs), briefing books, talking points, and secure meeting packets.
• Track and manage internal taskers, correspondence, and reporting requirements using SharePoint, Correspondence and Task Management System (CATMS), or TMT platforms.
• Serve as the primary administrative official supporting planning, coordination, and execution of internal and external engagements.
• Coordinate with IE&E staff and external stakeholders on IT systems, AV/VTC technology, and scheduling platforms.
• Support organizational assessments, process reviews, and special projects on behalf of the leadership.
• Other duties as assigned