Operations Manager - #35161 at Manila Recruitment

Quezon City, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

27 Sep, 26

Salary

0.0

Posted On

29 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, Business Management, Retail Operations, Leadership, Organizational Skills, Delegation, People Management, Customer Service Management, Analytical Thinking, Problem Solving, Decision Making, Accountability, Microsoft Office

Industry

Staffing and Recruiting

Description

Oversee daily business operations and departmental workflows Coordinate, supervise, and delegate tasks to department heads and staff Monitor operational performance and ensure company targets and objectives are achieved Suggest Improvements on our systems, processes, controls, and operational efficiency across all departments Assist management in planning, strategy development, and business decision-making Ensure the timely completion of projects, deliveries, customer requirements, and internal objectives Prepare operational reports and provide recommendations for improvements, updates, and business growth initiatives Maintain effective communication and coordination among all departments Evaluate employee and departmental performance, identify strengths, weaknesses, and opportunities for improvement Develop and implement action plans to increase productivity, accountability, and operational efficiency Conduct regular operational reviews and recommend process improvements, staffing adjustments, training programs, and performance development initiatives Establish, monitor, and enforce departmental KPIs and company standards Identify operational issues, root causes, and bottlenecks, and implement practical solutions Ensure excellent customer service standards are maintained throughout the organization Bachelor's Degree in Business Administration & Management Minimum of 3–5 years of experience in Operations Management, Business Management, Retail Operations Strong leadership, organizational, delegation, and people-management skills Proven experience in retail operations and customer service management Excellent analytical, problem-solving, and decision-making abilities Strong personality with the confidence to identify issues, enforce accountability, and recommend corrective actions Ability to identify operational gaps and provide effective solutions Ability to manage multiple departments and priorities simultaneously Proficient in Microsoft Office

Responsibilities

Oversee daily business operations and departmental workflows to ensure company targets and objectives are achieved. This includes supervising staff, improving operational efficiency, and developing strategic action plans to increase productivity.