Oversee day-to-day business operations and ensure timely completion of all tasks.
Manage internal workflows and proactively resolve operational bottlenecks.
Ensure that clients and internal team members are consistently supported and well-informed
With the assistance of a bookkeeping professional, manage and oversee all administrative functions, including but not limited to: Accounts Payable (AP), Accounts Receivable (AR), Monthly and quarterly reporting, Invoicing, document filing, and financial follow-ups
Coordinate with the bookkeeper/accounting team as needed to ensure accurate records and compliance.
Conduct discovery and sales calls with potential clients.
Present The Contractor’s VA services, answer questions, and confidently close deals.
Guide new clients through a smooth and professional onboarding process.
Source, screen, and interview candidates for VA and contractor roles.
Support the onboarding, training, and performance management of new hires.
Foster a positive and efficient team culture through regular check-ins, clear expectations, and open communication.
Collaborate directly with leadership to build, refine, and document Standard Operating Procedures (SOPs) across all key areas of the business.
Identify inefficiencies or inconsistencies in processes and implement scalable, systemized solutions.
Contribute to the development of a more automated and organized backend infrastructure to support future growth.
Lead the implementation of selected software tools, ensuring proper onboarding and adoption by the team to support time tracking, internal communication, project management, and overall scalability.
Continuously evaluate and improve the company’s tech stack to align with operational goals and client experience.
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