About Us
Ace’s Plumbing LLC is a fast-growing, award-winning residential service plumbing company proudly serving the Lowcountry. Voted Best Plumbing Company of the Lowcountry, we pride ourselves on excellent workmanship, unmatched customer service, and a strong team culture.
We are seeking a driven and detail-oriented Operations Manager to join our leadership team. This role is key to streamlining our internal systems, ensuring compliance, and supporting our growth.
Responsibilities

As Operations Manager, you will:

• Onboarding & HR
• Develop and manage new employee onboarding processes.
• Oversee hiring, recruiting, and staff development.
• Maintain employee files and training records.

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• Compliance & Risk Management
• Ensure company compliance with state licensing requirements.
• Manage insurance renewals, COIs, and documentation.
• Stay current on OSHA, safety, and regulatory requirements.

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• Office Systems & Processes
• Create and improve office systems to streamline scheduling, dispatch, and reporting.
• Document standard operating procedures (SOPs) for consistency.
• Support CSR team with better processes for customer calls and booking.

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• Business Operations Support
• Coordinate between field and office staff to ensure smooth communication.
• Monitor KPIs, reporting, and accountability systems.
• Assist ownership with strategic initiatives and company growth goals.

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Qualifications

• Proven experience in operations, office management, HR, or compliance (home services/trades industry preferred).
• Strong organizational and problem-solving skills.
• Ability to build and document systems and processes.
• Familiarity with licensing, insurance, and compliance requirements a plus.
• Excellent communication and leadership skills.
• Tech-savvy with software tools (experience with Housecall Pro a bonus).

What We Offer

• Competitive salary based on experience.
• PTO and paid holidays.
• Opportunity for growth with a rapidly expanding company.
• A supportive, family-owned business culture.

How to Apply:
Submit your resume through Indeed and tell us in a brief cover letter why you’d be a great fit for Ace’s Plumbing.
Job Type: Full-time
Pay: $55,000.00 - $150,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In perso

Please refer the Job description for details