JOB SUMMARY:

The Operations Manager is an operational leader who translates the cluster’s strategies and projects into actionable plans across multiple Active Ageing Centres (AACs). They provide tactical oversight and guidance, ensuring alignment with organisational goals, fostering cross-centre collaboration, optimising resources, and sustaining community partnerships. The Operations Manager also supervises Centre Leads and staff to ensure the effective and impactful delivery of services.

ESSENTIAL SKILLS AND QUALIFICATIONS:

• Degree in Business/Healthcare/Community Development, or related field
• 4 – 7 years’ relevant experience, with at least 3 years in a supervisory role
• Strong in multi-centre operations, resource optimisation, and budget management
• Skilled in programme development, stakeholder engagement, and partnership building
• Proven people management, coaching, and team development abilities
• Experience in governance, compliance, and active ageing/community care frameworks