THE ROLE & THE TEAM

The ZEOS Logistics department is responsible for all partner-facing Zalando Logistics Solutions. By uniting these services under a single umbrella, we provide a more holistic approach to deliver the optimal fulfilment solution to meet our partners’ needs, and leverage common services to enable partner program growth.
Over the last years, we learned that solving fulfilment-related challenges for the good of our partners helps us to fuel the growth of our platform. Strengthened by this successful growth, we have started the next step in our journey - expanding our business outside of the Zalando ecosystem, exploring both physical and digital services.
As a ZFS Operations Manager, you are responsible for managing and improving the operational performance of our Network. You are the interface between our Merchants, and various internal stakeholders and the expert on all aspects of our Operations, and are the go to person for support or insights for our internal Teams. Besides network management, you will work on improvement projects that will benefit our Merchants.
Our team highly values diversity and inclusion; we strongly believe that a diverse team is a stronger team. If you have any combination of the expertise and skills listed below then our team wants to hear from you!

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• Proactively identify and drive performance improvement initiatives within our network, while ensuring a smooth operational journey for our Merchants.
• Optimize the Supply Chain of us and our Merchants by deep diving into operational challenges and deriving solutions.
• Establishing a value adding proposition for internal teams by offering detailed consultancy and support into optimization potential.
• Working with various stakeholders to ensure successful operational day-to-day running of ZEOS Logistics Operations.
• Handle the daily contact with our Merchants, internal supply chain teams and Logistics Centers.