Key Responsibilities

• Oversee and manage daily operational activities to ensure smooth and efficient business processes.
• Coordinate with sales, warehouse, logistics, procurement, finance, and other departments.
• Plan and monitor inventory, stock movement, deliveries, and shipments.
• Coordinate with suppliers, customers, transport companies, freight forwarders, and other external parties.
• Ensure timely processing of purchase orders, sales orders, deliveries, and related documentation.
• Monitor operational costs and identify opportunities to improve efficiency and reduce expenses.
• Supervise, train, and manage operations staff and allocate responsibilities effectively.
• Ensure compliance with company policies, JAFZA requirements, UAE regulations, and relevant operational procedures.
• Monitor warehouse and inventory activities and ensure proper documentation and stock accuracy.
• Handle operational issues, customer concerns, delays, and urgent requirements.
• Develop and implement standard operating procedures (SOPs) to improve operational efficiency.
• Monitor KPIs and prepare regular operational reports for management.
• Coordinate with management to support business planning and operational improvements.
• Ensure workplace safety, proper housekeeping, and compliance with health and safety procedures.
• Identify operational risks and take appropriate corrective and preventive actions.

Requirements

• Bachelor's degree in Business Administration, Operations Management, Logistics, or a related field preferred.
• 5+ years of experience in operations management,