The Operations Manager oversees the daily operations of commercial cleaning services across multiple client sites. This role ensures service excellence, workforce efficiency, and compliance with company standards, the Employment Act, WSH Act, and client expectations.

QUALIFICATIONS

• Minimum Diploma in Engineering, Facilities Management, or related field
• WSQ/WSH certifications preferred
• Class 3 driving license (optional but preferred)
• 3–5 years in an operations or supervisory role (cleaning/FM preferred)
• Strong team leadership and people management experience
• Familiarity with cleaning equipment and chemicals
• Effective communicator in English and at least one local language
• Competent in Microsoft Office (Excel, Word, Outlook, Forms)
• Ability to multi-task and work independently under pressure