Location
Australia
Employment Type
Full time
Location Type
On-site
Department
Sales
Compensation
$155K – $175K • Offers Equity

Benefits

• Remote work, flex time, and unlimited PTO
• Health, dental, vision, and life insurance
• 401k
• Parental leave
• Company summit trips, at least once a year
• $1,000/year budget for home office improvements

Overview
Application

QUALIFICATIONS

• Recent experience working with the US Military and other Australian Partner Nations.
• Strong network within the Joint Operations Command. You will work with other nations and must be able to leverage your network to close the deal for Onebrief.
• Proven experience in leading operational planning within a military context, preferably at multi-star headquarters.
• Advanced military education: Command and Staff, Advanced Military Studies.
• Familiarity and experience with major military planning exercises and the protocols for software deployment on classified networks.
• Proven ability to expand business presence within a region, with emphasis on software or technology solutions.
• Experience in customer support, both face-to-face and remote, and capability to respond to incidents coordinating with customers and product engineering teams.
• Strong technical skills to master our application, troubleshoot issues and liaise with customers on technical matters.
• Proven ability to navigate large government organizations, solve bureaucratic challenges, and deliver successful outcomes.
• Most importantly, you are a true Onebriefer:
• You are obsessed with creating value for real users
• You are ambitious, scrappy, and a creative problem-solver
• You learn quickly, work iteratively, and naturally seek collaboration
• You approach your work with integrity, intellectual honesty, and a low ego
• You communicate frankly, clearly, and succinctly
• You thrive as a self-starter, embracing autonomy and ambiguity
  What you will achieve

You will lead our effort to build the future of military decisions in Australia and its service components. We’ve started the conversation, we need you to help get us over the finish line to solidify the deal.

• Lead our expansion into major operational commands in Australia, supporting regional integration with allies and partners.
• Initiate and follow through to completion Onebrief’s accreditation on Australia’s Defence Secret Network, DI Net, Defence Protected Network.
• Ensure customer operational planning teams succeed with Onebrief.
• Expand our presence within the region, so that 100% of their planning occurs in Onebrief.
• Coordinate with cyber accreditation authorities and our DevSecOps team to support the rapid deployment of our software on various classified networks.

You will also:

• Lead our support to planning teams, working groups, and exercises.
• Use your observations of our users to recommend product improvements.
• Provide face-to-face and remote customer support.
• Develop an understanding of customer social dynamics in order to support renewals and future sales.
• When responding to incidents (product is unexpectedly not delighting the customer), coordinate with the customer and our product engineering team.

Please refer the Job description for details