Operations Manager at Aviation Industry Personnel SERVICES GmbH

Berlin, Berlin, Germany -

Full Time

Start Date

Immediate

Expiry Date

27 Dec, 26

Salary

80000.0

Posted On

28 Sep, 26

Experience

19 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Travel & Tourism

Description

Strategic leadership - Disciplinary and professional leadership of the entire field service and warehouse team.
Corporate responsibility - ensuring profitability, cost efficiency and target achievement through targeted management of resources, budgets and performance indicators (e.g. reactivity, reopen rate, stamp vs. invoice).
Risk management - identification and minimization of economic risks as well as ensuring compliance with aviation law and internal company regulations.
Process optimization - Continuous analysis and adaptation of processes to ensure profitability and to optimize them as needed.
Employee development - strengthening your team through targeted support and feedback.
Customer relations - First point of contact for customers and partners - with a direct influence on customer satisfaction and loyalty.
Long-term customer loyalty - building and strengthening long-term customer relationships.
Quality assurance - Ensuring compliance with customer requirements and the requirements of our QM system for legally compliant and economical processes.
Data analysis - evaluation of performance indicators and derivation of measures to increase productivity and reduce costs.
Operational Excellence - Continuous optimization of operational processes in field service and warehousing.
Work distribution - division, distribution and prioritization of work packages with a focus on performance and identification with economic goals.

Completed vocational training in a technical/craft field (e.g. aircraft mechanic) with several years of professional experience in management positions or a completed university degree (e.g. aerospace engineering, mechanical engineering, business administration).
Proven experience in the disciplinary and professional management of teams.
High social competence, assertiveness and enjoyment of working together in an international environment.
Ability to evaluate key performance indicators and derive strategic measures.
Experience in the aviation sector is an advantage, ideally with knowledge of aviation regulations and QM systems or in comparable operational environments.
Excellent written and spoken English skills.
Willingness to travel (nationally and internationally).
Proficiency in MS Office applications (especially Excel) and experience with tools like Snagmaster are advantageous.

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Responsibilities

Strategic leadership - Disciplinary and professional leadership of the entire field service and warehouse team.
Corporate responsibility - ensuring profitability, cost efficiency and target achievement through targeted management of resources, budgets and performance indicators (e.g. reactivity, reopen rate, stamp vs. invoice).
Risk management - identification and minimization of economic risks as well as ensuring compliance with aviation law and internal company regulations.
Process optimization - Continuous analysis and adaptation of processes to ensure profitability and to optimize them as needed.
Employee development - strengthening your team through targeted support and feedback.
Customer relations - First point of contact for customers and partners - with a direct influence on customer satisfaction and loyalty.
Long-term customer loyalty - building and strengthening long-term customer relationships.
Quality assurance - Ensuring compliance with customer requirements and the requirements of our QM system for legally compliant and economical processes.
Data analysis - evaluation of performance indicators and derivation of measures to increase productivity and reduce costs.
Operational Excellence - Continuous optimization of operational processes in field service and warehousing.
Work distribution - division, distribution and prioritization of work packages with a focus on performance and identification with economic goals.

Completed vocational training in a technical/craft field (e.g. aircraft mechanic) with several years of professional experience in management positions or a completed university degree (e.g. aerospace engineering, mechanical engineering, business administration).
Proven experience in the disciplinary and professional management of teams.
High social competence, assertiveness and enjoyment of working together in an international environment.
Ability to evaluate key performance indicators and derive strategic measures.
Experience in the aviation sector is an advantage, ideally with knowledge of aviation regulations and QM systems or in comparable operational environments.
Excellent written and spoken English skills.
Willingness to travel (nationally and internationally).
Proficiency in MS Office applications (especially Excel) and experience with tools like Snagmaster are advantageous.