Who We Are: BrightBee is an educational technology startup revolutionizing how K-12 schools recruit and engage with support staff. Our mission is to create a future where schools thrive and workers have the support they need to prosper and grow. We believe in unlocking the potential of every school team member, no matter where they started their career journey.
The Opportunity: BrightBee has an amazing pool of temporary workers who are dedicated to helping K-12 students and schools, which we call Bees. Our newest Operations Manager will be part of the BrightBee team that runs the day-to-day operations of providing customer support to school leaders and Bees, making sure we fill as many assignments as possible and maintaining high levels of satisfaction and engagement with both groups.
Location: This role is fully remote, although depending on your location you may be asked to complete site visits to our partners occasionally.

• Supporting daily scheduling, assignments, and logistics (candidates will be expected to generally work from 6:00am - 2:00 ET)
• Communicating with school administrators and Bees to troubleshoot any problems and ensure that their needs are being met.
• Developing and implementing engagement strategies for both site partners and Bees to maintain high levels of satisfaction and retention.
• Working with the BrightBee product and engineering team to support continuous improvement of the software platform schools and Bees use to match assignments.
• Providing internal administrative and clerical support for the BrightBee team.
• Other duties as assigned.