Operations Manager - Building Automation at National HVAC Service LT

Deptford Township, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Apr, 26

Salary

0.0

Posted On

12 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, HVAC, Building Automation, Process Improvement, Team Leadership, Customer Service, Technical Expertise, Problem Solving, Communication, Mentoring, Scheduling, Collaboration, Accountability, Innovation, Project Management, EOS Framework

Industry

Facilities Services

Description

Description Why Hawks & Company? Hawks & Company isn’t just another mechanical contractor. We’re a family-oriented commercial HVAC, Building Automation, and Plumbing company that’s been doing things the right way since 1977—serving the Philadelphia and Northern Delaware markets with pride. What sets us apart? A people-first culture built on loyalty, trust, and accountability Real investment in technology, innovation, and process improvement A leadership team that listens, supports growth, and values fresh ideas Our Building Automation Department is growing, and we’re looking for an Operations Manager who wants to build, improve, and lead—not just maintain the status quo. The Role (What You’ll Actually Be Doing) This is a hands-on leadership role for someone who likes structure and action. You’ll own the day-to-day operations of the Building Automation team while staying connected to the field and our customers. You’ll: Build smart processes Organize people and work efficiently Lead a technical team Be a trusted problem-solver for customers Help shape the future of the department If you enjoy blending strategy, leadership, and real-world problem solving, this role is for you. Key Responsibilities Build Better Processes Design and implement clear, scalable procedures for service and project work Identify inefficiencies and turn them into improvements Create systems that make work smoother for both the team and customers Keep Work Organized & Moving Schedule and coordinate service calls and project assignments Ensure the right people and resources are in the right place at the right time Track progress, performance, and results Lead & Develop the Team Coach, mentor, and support Building Automation technicians Provide clear expectations, training, and growth opportunities Foster a culture of accountability, collaboration, and pride in work Stay Connected to the Field Work directly with customers to assess needs and deliver solutions Provide technical expertise and real-time problem solving Build long-term customer relationships based on trust and results Collaborate Across the Company Partner with Service, Projects, and Plumbing teams Support company-wide initiatives using the EOS framework Help align operations with Hawks & Company’s long-term goals ? Own Quality & Customer Experience Ensure all work meets Hawks & Company’s standards Address issues quickly, professionally, and proactively Keep customers coming back because the experience was that good Why This Role Is Worth It Real leadership influence—not a “paper pusher” role Opportunity to shape and grow a department Supportive leadership that values ideas and initiative Long-term career growth with a stable, respected company Work that actually makes buildings smarter and more efficient Requirements What We’re Looking For Experience in operations management, ideally in HVAC, building automation, or a related trade Strong organizational skills and a mindset for process improvement Ability to lead, motivate, and develop a technical team Hands-on experience with building automation or HVAC controls Confidence working directly with customers and recommending solutions Clear communicator and natural leader Familiarity with EOS is a plus (not required—we’ll teach you) Hawks and Company is an Equal Opportunity Employer.

Responsibilities

The Operations Manager will oversee the day-to-day operations of the Building Automation team, focusing on building better processes and ensuring efficient work organization. They will also lead and develop the team while maintaining strong customer relationships.