Operations Manager at Cape Cod Cafe Inc

Brockton, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

0.0

Posted On

26 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Labor Management, Inventory Control, Cost Awareness, Food Safety, Sanitation, Workplace Safety, Problem-Solving, Communication, Organization, Independent Judgment, Priority Management

Industry

Law Enforcement

Description

Description The Operations Manager oversees day-to-day operations at assigned location, ensuring consistent execution of company standards for food quality, service, cleanliness, and safety. This role focuses on hands-on oversight, team supervision, and compliance with company policies and Massachusetts employment and safety laws. This is an exempt leadership position with on-site decision-making responsibility, but it does not include strategic planning or multi-unit authority. Key Responsibilities Oversee daily shift operations to ensure quality, service, and cleanliness standards are met Supervise and support hourly employees and shift leaders Assist with scheduling, labor management, inventory control, and cost awareness Ensure compliance with food safety, sanitation, and workplace safety requirements Address operational issues and communicate concerns to the District Manager Enforce company policies, attendance standards, and performance expectations The company reserves the right to modify duties based on operational needs. Requirements Minimum Qualifications (Knowledge, Skills, and Abilities) High school diploma or equivalent required. Minimum of two years of experience in a restaurant or hospitality leadership role. Demonstrated ability to supervise employees and exercise independent judgment in daily operations. Strong communication, organization, and problem-solving skills. Ability to manage priorities in a fast-paced environment. Working knowledge of labor scheduling, food safety practices, and operational controls. Must be able to travel during the hours of operations. Physical Demands and Work Environment The physical demands described are representative of those required to perform the essential functions of this position. Reasonable accommodation may be made in accordance with applicable law. This role regularly requires standing, walking, use of hands and arms, communication with staff and guests, and occasional lifting of up to 50 pounds. The work environment includes kitchen and service areas with moderate noise levels.

Responsibilities

The Operations Manager oversees daily operations at the assigned location, ensuring consistent execution of company standards for food quality, service, cleanliness, and safety. This role involves supervising employees, assisting with scheduling and inventory control, and enforcing company policies.