Operations Manager - Casablanca Hub at SCOR

Casablanca, Casablanca-Settat, Morocco -

Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

0.0

Posted On

13 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, Strategic Oversight, Infrastructure Setup, Hiring, Onboarding, Workflow Establishment, Performance Metrics, Budget Management, HR Compliance, Employee Development, Retention, Interpersonal Skills, Recruitment, Stakeholder Management, Process Design, Conflict Resolution

Industry

Insurance

Description

The Operations Manager will be responsible for the day-to-day management and strategic oversight of the Actuarial Hub office. This includes overseeing infrastructure setup, support hiring and onboarding local staff, establishing workflows and performance metrics, and ensuring smooth coordination with headquarters. The successful candidate will ensure that the Actuarial Hub meets its service level objectives, operates within budget, and maintains high employee engagement and customer satisfaction. The position will also manage recruitment, ensure HR compliance, and enhance employee development and retention. This role is ideal for someone with strong operational, HR and interpersonal skills who thrives in fast-paced, evolving environments in a multi-national setup. This role will have a small local management team reporting directly, and a larger functional team which reports to respective global functions. As a leading global reinsurer, SCOR offers its clients a diversified and innovative range of reinsurance and insurance solutions and services to control and manage risk. Applying “The Art & Science of Risk,” SCOR uses its industry-recognized expertise and cutting-edge financial solutions to serve its clients and contribute to the welfare and resilience of society in around 160 countries worldwide. Working at SCOR means engaging with some of the best minds in the industry – actuaries, data scientists, underwriters, risk modelers, engineers, and many others – as we work together to find solutions to pressing challenges facing societies. As an international company, our common culture is defined by “The SCOR Way.” Serving both to build momentum that drives the Group forward and as a compass to guide our actions and choices, The SCOR Way is anchored by five core values, reflecting the input of employees at all levels of the Group. We care about clients, people, and societies. We perform with integrity. We act with courage. We encourage open minds. And we thrive through collaboration. SCOR supports inclusion and the diversity of talents, and all positions are open to people with disabilities.

Responsibilities

The Operations Manager will be responsible for the day-to-day management and strategic oversight of the Actuarial Hub office, including infrastructure setup, hiring, workflow establishment, and ensuring service level objectives are met within budget. This role also involves managing recruitment, ensuring HR compliance, and enhancing employee development and retention for the new hub.